[HSI] Availability
I am dying to get cable internet and Charter's new marketing campaign is not helping matters. If you look at the maps, they are in Jefferson, GA close to my house. I get it that things are more...
View Article[Upgrades] Latest firmware version for Ubee DVW222B?
Hi, I have searched everywhere and can't find a recent firmware update for this model - does this mean there isn't one? I need it to be able to connect to my VPN. Many thanks
View Article[HSI] PS gamers; Download speeds with charter?
For those forum members who may do occasionally gaming on the ps3. May I ask what your download speeds are like? (not the test; but when you actually download a demo or movie). Mine are good but...
View Article[HSI] Customer service complaint
Gotta post this somewhere: I had an HSI outage, called, service rep says its the modem, the guy shows up that day; COOL! He spends 45 minutes diddling with all my wiring climbing over my stuff in the...
View Article[CATV] DVR dropping last few min of recordings
DVR is not recording the full show it is starting the recording a min or two early missing the last few mins. looks like a timing due to charter or the net work. what can I do about this I have tried...
View ArticleCharter Constant Disconnect
Hello, I have a charter combination modem (phone + internet). Recently, I have been noticing the internet AND phone go offline/no dial tone for a period of ~ 5 min and then come back online. Clearly...
View ArticleGetting Charter to run more cable
My mother just bought a house in Tennessee, but neglected to check on which internet services are available. She was expecting that Charter would be able to move her existing service to the new house...
View ArticleNetflix HD - What is going on?
Anyone else had problems the last few days with getting HD Netflix streams? Speed is fine.. HD works fine on Vudu and Amazon, but no HD on Netflix the last few days. Streams stay around 1.5Mbps and...
View ArticleOutage in Kalamazoo area for ~15 hours Friday 1pm-Sat 5AM ?
What happened to Charter in the Kalamazoo area for ~15 hours ? Everything was down...TV/net/phone. Charter really needs a status page.. you call in, and they have no idea, besides a outage.
View ArticleMy city may be giving Charter the boot.
I just read an article on one of our local news sites that the city I live in may not extend the franchise agreement with Charter. Not sure what this means really. Maybe another company will take over...
View Article[HSI] Charter Internet disconnecting with increased frequency
My Problem I live in the Spring Hill, TN (37174) area and have HSI through Charter, which we've had since 12/2003. About 6 months ago, our HSI would mysteriously drop for no discernible reason. The...
View Article[HSI] What is the BEST DOC 3 Cable Modem right now?
I previously had a SB6121 (owned) but it died out on me - and if I were to lease a modem from Charter, my monthly price would increase +$10....so that's not an option for me. I would rather buy a modem...
View Article[CATV] Missing Channels STL MO
Is Charter moving channels around, or are HD 2.1, 2.2, 5.1, and 5.2 gone for good? -- If someone refers to herself / himself as a "guru", they probably aren't.
View Article[CATV] Total cost of Charter Cable/Internet installation
I received a flyer recently that advertised a very reasonable price for one year of TV, internet and phone with a free installation. Now, knowing that cable has never been run to my house, I suspect...
View Article[HSI] Not able to now access work specific sites. Charter blocki
Hi, I woke up this morning and for some reason I cannot access my work sites. Everyone else on the internet works. I cannot connect to my company webmail or server to connect. I'm not sure why this is...
View Article[HSI] Is there even a 15/3 plan?
After I went to the local office today and switched my internet to the new pricing plan I'm stuck at 15/3 speeds. Charter's live chat seems to think this is correct and it's the plan I signed up for. I...
View Article[HSI] Charter Ultra 100 not advertised at all.....
You would never even know the tier exist. Its not advertised on their website at all. Specifically with pricing and the $200 activation. Are they trying their best not to get Ultra customers? Or trying...
View Article[HSI] Charter's neighbor visit caused issues with my service?
The past two days I've noticed a charter tech or who ever from charter doing work at my next door neighbors house. On the second day my internet went out randomly I stepped out to see the tech at the...
View Articlebest router to go with charter docsis 3.0 modem?
Not as worried about price as i am about maximizing speed with my router... signed up for charter's plus package and they'll be installing tomorrow. Would it be to my advantage to purchase my own...
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