[HSI] Stockbridge Ga recent issues?
Anyone else out there in the Stockbridge GA service area? It seem the last two weeks that the connection is garbage, albeit bursty garbage. A neighbor on Charter has said she sees the same slowness....
View ArticleCan't get router to work
I recently moved, and got the Charter Triple Play package. I am trying to set up a network for my Kindle and laptop. This Arris modem doesn't seem to allow me to do that. With my old ATT service, I...
View Article[HSI] Running Two Cable Modems
Is anyone here running multiple cable modems on their Charter HSI? I have a big, old house and the WDS solution that I have set up now is just not reliable enough for me. Ideally, I would like to just...
View Article[HSI] Business HSI
We are looking at getting business internet at our church. The problem is that Charter can't find the address in their system. I have called them and did on line chat with them. The church is located...
View ArticlePrime time connection speed pain in Rancho Cucamonga
Noticed over the past few weeks that my normally robust connections drop precipitously in the evenings. Paying for what should be 50/4 and now getting 2-5/4 at 9 pm. Peaking at 7 now and it's after...
View Article[Speed Issues] Unacceptable slow speeds during prime time
I know this issue is being discussed in other threads, so I thought you might be interested in an update based on my experience with CS on Sunday night. After a couple of hours on the phone, I finally...
View ArticleContinuous low levels of packet loss
Has anyone ever experienced this issue before? I have this issue that seems to repeat its self over and over again.. I'll suddenly get a lag in my connection, check some things, and notice a continuous...
View Article[HSI] 30/6 HSI crawling after new VOIP modem
Upgraded a month ago to a Charter bundle and got a new ARRIS modem (had a SB6120). Speeds are much slower, used to get 15+ down, 5 up. Now I am getting (best case) 10 down, 4 up. Even though we got...
View ArticleWe were selected for a discount!!
I recieved a letter Friday from Charter. It indicated that my promotional discount was set to expire. Which it was. However, I have been selected to recieve $43 off the standard price. This puts me...
View ArticleCharter-Time Warner Merger?
http://www.bizjournals.com/stlouis/morning_call/2013/06/is-charters-acquisition-machine.html Short article about a possible merger.
View ArticleRequesting Updated SB6120 Firmware
Hey guys, I was wondering if I could get some new firmware pushed to my modem, i've been having some reboot issues lately. Thinking it's my splitter but wanted to get an update anyways if you guys...
View Article[CATV] HBO Go on Apple TV
Anyone have any idea why Charter is the only provider of HBO Go that does not authenticate the new HBO Go app on Apple TV?
View Article100 meg dow to 10 meg at night
I have the 100meg package (internet only) and it's always full speed in the morning and a crawling 10 meg at night.. I'm in Burbank CA.. I have a SB 6120 (with excellent signal) 38 dB 37 dB 37 dB 38 dB...
View ArticleCharter remote not working for Dynex TV
Hello all, I'm having trouble programming my Charter remote 1060BC3 for my Dynex TV DX-LCD26-09. I found that the code is 11780 but it doesn't work. I also tried others for this type of TV but none...
View ArticleLetter about a Special discount of $44
I saw a post awhile back about this but can't find it now. Anyways i have the old two year price guaranty for triple play. that is running out now. I was going to take the DVR back and change it for a...
View ArticleAnnoying charter telemarketers
I don't get why they do this, I'm already a customer. The last time I had to deal with them I got into a huge argument with the caller which was rude and wouldn't take no for an answer, I lost my...
View Article[CATV] CableCard binding not happening with HDHomeRun Prime
I've made several calls and had 2 technicians over trying to get my cablecard on my HDHomeRun Prime to activate or what silcondust calls validation. So far I have had 3 cablecards and 2 tuning adapters...
View ArticleCharter email service is the worst I have ever seen.
The free yahoo and gmail services are wonderful in comparison to this "paid" Charter email. - Logging in is a pain. The screen maximizes. - It takes forever to load the inbox headers. = Spam filtering...
View Articleinternet speed has never been what I pay for
Hello all. I just wanted to see what you think about this. My internet speed has never been what I pay for. I pay for 30 Mbps and only get 20 to 21 Mbps, and it never reached 30, never!. I call them...
View Article[Upgrades] questions prepare for charter-latency 2.75mb/s down .
I have a home business and limited options for ISP plan...I'm looking to goto charter internet plus (only option in my area from charter) versus their Essentials 30 plan looks to deliver roughly same...
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