[BHN] Moving
We will be moving a short distance. We have internet service in a legacy BHN area in CFL, on a legacy BHN plan. Spectrum available at new address. Can we move our account to new address and keep our...
View ArticleIt's Alive in Wisconsin
Just checked the TWC website and noticed something strange. The max speed was listed "up to 60" (50 was the previous). I called one of the call centers and got switched to 60 at a discounted rate. I...
View Article[TWC] Anyone use different providers for Internet and TV?
Anyone out there using TWC/Spectrum where you get Internet (or TV) from them and get TV/Cable from someone else (e.g., AT&T U-verse)? If so, anything notable about your experience?
View Article[CATV] Programming DVR
How do I program a TV series? Do you have to know box and remote ID to give me brief instructions? I spent 2016 in and out of hospital and rehab after surgeries, and I don't know if the anesthesia...
View Article[TWC] 100/5 now offered in Rochester NY service area
I'm in the next county over with 11x4 bonding and got provisioned at 129/6.4. It silly and overpriced but I assume I'll either go back to a lower speed or switch to Spectrum Pricing in the next month...
View ArticleI had my $199 upgrade fee waived
So I signed up for internet service thru TWC/Spectrum. After about a week I called to upgrade to the Ultimate 300 and was told that there was an upgrade fee of $199 to which I said was ridiculous but...
View Article[Telephone] Charter is sending through invalid phone numbers?
These can't be blocked, and they are invalid phone numbers. The caller ID & charter's logs shows this for a #: 92207863 92253007 92253007 92253007 92253007 98889001 INCOMING,92253007,2017-02-18...
View ArticleSpectrum is absolute (fill in your own word here)
Late Jan, was swapping out old DVR. Curious, asked about cost of switching to SPP. 5 minutes of computer work. Answer came back within $3 of BHN pricing. Asked to verify..and includes all fess and...
View Article[Speed Issues] Why are the customers who paid for the merger getting less speed
It seems legacy Charter customers don't have anywhere near the speeds of a bunch of the TWC/Brighthouse folks. Legacy Charter customers still have the 100/5 and 60/5 offerings they've had for years now...
View Article[HSI] Native IPv6 Working in Reno/Sparks, NV?
So I upgraded my home router today to an Asus RT-AC88U and while going through the configuration I decided to turn on IPv6 on a whim. To my surprise, it actually worked. For the record, I'm not...
View Article[Speed Issues] Bad ping jitter during peak hours.
This problem has been occurring for the past 2 years and recently has gotten worse. I have moved out of an apartment and into a new house and is still happening. During the day it's mostly fine with a...
View Article[Speed Issues] Internet was out for an hour, now my Ultimate 300 is Ultimate 40
Since the Spectrum purchase, I've noticed I've had several windows of downtime usually beginning at midnight and lasting from 30 minutes to 3-4 hours. I assumed these were maintenance windows. I don't...
View Article[CATV] Charter's TV packages are madness
TWC's standard TV package was pretty comprehensive (the first non-basic tier). I think we added another $10/mo to get a few more channels... but stuff like Comedy Central, Science Channel, all included...
View Article[Speed Issues] SB6141 dropping speeds to 2d/.5u weekly (Columbia, SC)
Howdy guys, I'm in South Carolina, but getting almost the exact same issue as reported in this thread (who was in California)...
View Article[TWC] Maine Maxx Rollout
I just got grandma's Time Warner Bill (kept internet going) and I saw on the envelope advertising internet up to 300 Mbps. Has Maxx come to Maine yet. I may move up there later this year or next year....
View Article[BHN] Spectrum/BHN won't send a technician to my house. I'm lost...
First, I have to say that service has seriously declined since Spectrum bought BHN. I cant talk to anyone in America, only India. They are telling me that if they send a technician out to my house and...
View Article[TWC] IP listed on Spamhaus PBL list?
Not my own, but an associate has his TWC IP address listed as can be seen here: https://www.spamhaus.org/query/ip/72.183.52.218 The cause has been traced to a Chinese IP of: 112.231.252.83 The result...
View Article[TWC] "Qualifying Customer"
I had a one year promotional deal with TWC. It's over now. You think I can make the argument that I am a qualifying customer for their promotional Triple Play Silver plan? According to the fine print:...
View Article[HSI] Charter Internet Price Increase February 2017
:mad: Anyone else getting this price increase? https://uploadpie.com/xzQiGy I'm in Glendale, CA. Few months ago, I switched to "Spectrum Internet" 100Mbps for $59.99. I originally had $119 ULTRA 100...
View ArticleIt's Alive in Wisconsin
Just checked the TWC website and noticed something strange. The max speed was listed "up to 60" (50 was the previous). I called one of the call centers and got switched to 60 at a discounted rate. I...
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