Now Begging!! Help pls from someone with Explorer 8642HDC DVR
My Explorer 8642HDC DVR does not 'save' the "Last" channel when moving thru channels using the "Fav" button--tuning to channels previously put into Favs list. If you tune up through the favs, stop at...
View ArticleThey lied to us and no one is doing anything about it.
I had BHN and a few days ago I called to upgrade internet speed. Oddly the packages are still called by the BHN name. Well I was told I could upgrade for $10 that's okay then was told will be a one...
View Article[CATV] DVR gets stuck loading & updating data, but can't play episodes.
Hello. As of last week on 2/16/2017, Arris DCX3510M DVR (its settings show Standard DVR Plus, Arris STB Host, Arris 3510, 2 tuners, & 500 GB) got its Navigator upgrade (e.g., power on and get its...
View Article[BHN] Can't "forget" BHN Secure network
This has been driving me insane and I'm not sure what else I can do. Years ago I installed the BHTV app and the profile/certificate for the BHN Secure wifi network on my iPhone. It seemed like a good...
View Article[Telephone] Porting from Brighthouse/Spectrum to Ooma
Since many on here use Ooma for their phone service, I'm curious what the average time has been for a number port from BHN/Spectrum to Ooma. I initiated this today for a family member and while the...
View Article[HSI] Lost upstream channels
Yesterday, after routine maintenance my 50/5 internet went from 4 upstream channels to 1 channel, then to no connection. Support tried to tell me my SB6141 only got 1 channel and reset my modem, again....
View Article[TWC] What to do ? change or stay with spectrum or say bye bye
Had twc that is now spectrum in my area have phone, internet and TV paying around $135 a month and slowely increasing tv dosent have no extra movies channels or anything and interent for a speed test...
View Article[Speed Issues] What kind of modem is required for 300/20 speeds?
I am still on a Charter-provided Ubee 4x4 modem - I have always received the promised speeds of 60/4(now 5 up) but curious if an upgrade would be required if it is ever brought to my city, Richland...
View ArticleChiller Shutting Down
The recent Spectrum Bill confirms Chiller is shutting down along with Esquire April 25. This sucks for horror fans as Chiller is going down about three years after FearNet was merged with Chiller. It...
View ArticleWe are now Spectrum but I cannot get CNNgo. Why?
In former BHN territory here in CFL. It's been a while now that we are "Spectrum" but when I try to log into CNNgo it refuses my E-mail & password that I use on BHN/Spectrum. It says that...
View Article[HSI] Any News on Ultra Upgrade in St. Louis Market?
I've been on the Ultra plan in Belleville, IL for a number of years. I'm still getting 160/5. Anybody know if St. Louis will be getting any upgrades anytime soon? I've got a SB6183, so I should be...
View Article[CATV] Is this full price on bill for my TV Package?
Hey guys,.. This looks like full price to me, but I wanted to run it by everyone to make sure. I am about to drop the Internet from Charter and go to the Fiber internet that has been installed in my...
View Article[CATV] Tuning adaptor keeps failing (Brighthouse, Farmington Hills, MI)
My tuning adaptor fails about once every 7-10 days (no pattern to it). BHN has been out three times over the past few months. Last time it was "incorrect voltage" that was causing it I was told. They...
View Article[TWC] High number of uncorrectable errors
I want to start off by saying that I had my internet service installed 2 days ago (100mbs down/10mbs up) in my apartment. I've been keeping track of my connection, and noticed a few uncorrectable...
View ArticleSpectrum is absolute (fill in your own word here)
Late Jan, was swapping out old DVR. Curious, asked about cost of switching to SPP. 5 minutes of computer work. Answer came back within $3 of BHN pricing. Asked to verify..and includes all fess and...
View ArticleCharter/Twc Bill
I used to be able to download the billing statement at 2am the same day each month. Today would have been that day. It's 12 hours later and still no pdf. Also why does the taxes change up to 30 cents...
View Article[BHN] BHTV App vs. Spectrum App - Complains not on home network...
I can log onto both apps, but only the BHTV app lets me watch all channels. Even though I am on my home WiFi network the Spectrum app tells me I cannot watch certain channel unless connected to my home...
View Article[BHN] Spectrum/BHN won't send a technician to my house. I'm lost...
First, I have to say that service has seriously declined since Spectrum bought BHN. I cant talk to anyone in America, only India. They are telling me that if they send a technician out to my house and...
View Article[HSI] T3 & T4 timeouts
Throughout the ten years of living in Festus, MO, Charter has worked great as an ISP; however, over the past two weeks my modem (an Arris TM1602) has restarted countless amounts of times. While this...
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