What are the ideal SNR and Power levels for QAM256?
I am used to seeing slightly lower power levels and only 12 of the 16 channels running, but after a day of crazy speed peaks and valley, and rebooting with "system updates" a few times my TG1672G...
View Article[TWC] Spectrum pricing for current customers just plain sucks
I've chatted a few times this week with 3 different customer service agents, and for a triple play, the best they could do for me for the Silver TV package, 60mbps and phone was $185 without taxes and...
View ArticleIs this proper grounding?
I've been having random dropped connections for the past 4 months with Charter internet at my business. I've called multiple times and have had about 6 truck rolls to my office to investigate. After 4...
View ArticleHow long till Verizon buys Charter
After the news today of Charter vigorously testing the 5G services and Verizon wanting to go this route....How long until they actually entertain the thoughts of a merger.........
View ArticleTWC Spectrum online billing system
It drives me nuts that you have to wait around 3 days for a credit/debit card payment to be applied considering that you get an instant reaponse approved or denied. They treat it like a check which is...
View Article[CATV] basic service
Does Charter no longer offer basic service? I have an old pdf from 2014 that lists each service(basic, expanded, silver, etc.) and it says basic is $26.99/month but I can't find anything on Charter's...
View Article[Other] Perfect timing
Was watching TV the other day when a Spectrum ad was on. The add ended with the line "Welcome to Spectrum". As soon as the ad was over a ATT ad started with a man setting in a shower crying because he...
View Article[HSI] Is it normal for bad signals cause cable modem's pings to go up?
Hello. Do bad cable signals cause higher pings (ms in the hundreds) when pinging their cable modems (192.168.100.1) locally? Do I assume that this is normal? Does it have a CPU usage or something to...
View Article[HSI] Charter Ultra Upgrade Fee & Monthly Price
I was wanting to see how others were doing for the price they were paying for Charter Ultra Internet and if they got charged the $199.99 upgrade fee. I am paying $79.99 for the 300/20 plan (TV service...
View Article[Speed Issues] Charter CEO Admits Average DOCSIS Node Group is 500 Homes
Some interesting admissions from Tom Rutledge this morning (you can see the expanded story here: http://stopthecap.com/2017/02/16/charter-ceo-admits-may-sharing-internet-connection-499-neighbors/) 1)...
View Article[HSI] Charter / EC2 Amazon Instance issue
Kind of a long shot posting here but I'm not sure where else to go. Charter is my ISP and I have an EC2 Amazon Instance on us-east-1 that is being used to host an application my company uses (which has...
View ArticleHelp pls from someone with Explorer 8642HDC DVR
My Explorer 8642HDC DVR does not 'save' the "Last" channel when moving thru channels using the "Fav" button--tuning to channels previously put into Favs list. If you tune up through the favs, stop at...
View Article[TWC] R.I.P. 300/20 and 200/20 tiers
Looks like those plans have been eliminated. I hope you're happy with 60 or 100 'cause that's all you're getting now....
View Article[HSI] 20% increase in Internet effective next month in Central Mass.
Just opened my bill and found Charter is greasing us up and looking to grab a 20% rate increase next month. "Important Billing Update. Effective with your next billing statement, pricing will be...
View Article[BHN] Spectrum/BHN won't send a technician to my house. I'm lost...
First, I have to say that service has seriously declined since Spectrum bought BHN. I cant talk to anyone in America, only India. They are telling me that if they send a technician out to my house and...
View Article[BHN] Bright House TV app
I am unable to see CNN or Fox news channels on this app, it says I need to be connected to WiFi to receive those channels. I am home on my WiFi able to see other channels just fine, even MSNBC. Anyone...
View ArticleTWC Spectrum online billing system
It drives me nuts that you have to wait around 3 days for a credit/debit card payment to be applied considering that you get an instant reaponse approved or denied. They treat it like a check which is...
View Article[TWC] Maine Maxx Rollout
I just got grandma's Time Warner Bill (kept internet going) and I saw on the envelope advertising internet up to 300 Mbps. Has Maxx come to Maine yet. I may move up there later this year or next year....
View Article[TWC] Leaving AT&T to Spectrum, Just a few questions..
I have been reading A LOT of mixed reviews I have service set to be installed next month is this something I am going to regret? I am getting the 60/5 for 44.99 and free modem lease. 30 Day money back...
View Article[HSI] help releasing IP
every once in a while there are a few sites that for what ever reason wont load under specific ranges and right now I have one assigned, I attempted to leave my router and modem unplugged last night...
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