[TWC] Timewarner cable, Spectrum, Charter Ubee modem issues.
Hey guys, I have a Ubee modem, that was initially acquired through timewarner. Now its 'whatever the hell' and im just over here getting the short end of the stick. Its spectrum now but i cant get...
View Article[BHN] You may have been charged for WiFi activation?
I received a letter in the mail a couple days ago with the word important notice and the letter said I may have been charge a WiFi activation fee which I shouldn't have. I will get a credit if needed....
View ArticleJust a couple of general thoughts on the Spectrum merger so far
If I understand the current status of the merger correctly, the "Better For Customers" and "World Class Service" advertising they are blanketing the airwaves with has resulted in nothing but higher...
View Article[CATV] basic service
Does Charter no longer offer basic service? I have an old pdf from 2014 that lists each service(basic, expanded, silver, etc.) and it says basic is $26.99/month but I can't find anything on Charter's...
View ArticleNew ad mockery "Charter, redefining what a cable company can be"
The arrogance of the executives at Charter is nothing less than amazing. Their contempt for the customer is so easy to see, their new TV ad shows this clearly. The commercial seems to be telling...
View Article[TWC] Modem Event Log
Can somebody explain what these mean? The modem is Motorola MG7310 with firmware 7310-5.7.1.16. I've moved to a brand new, used, home and the coax from the wall to the street is new. I painstakingly...
View ArticleHow much luck have people had with switching over to a new promo
My TWC promotion is over so I want to switch to the new triple play spectrum promo. How much luck have people had with doing this?
View Article[TWC] Maine Maxx Rollout
I just got grandma's Time Warner Bill (kept internet going) and I saw on the envelope advertising internet up to 300 Mbps. Has Maxx come to Maine yet. I may move up there later this year or next year....
View Article[Telephone] No dial tone in St Petersburg?
The phone light on the modem shows OK, but there is no dial tone in St. Petersburg ZIP 33713-9036 The Tel1 light on the modem is now off. I hope that indicates service is being done.
View Article[Speed Issues] WHY do i have to deal with 2mb speeds every week or so .
SO sick of time warner, now spectrum. i pay for 60 meg down..EVERY WEEK (tonight) i get bumped to 5mb down to 2 mb down for a day or so..and same ol same ol, "our end is fine" an when i DO get a tech...
View Article[BHN] Can't "forget" BHN Secure network
This has been driving me insane and I'm not sure what else I can do. Years ago I installed the BHTV app and the profile/certificate for the BHN Secure wifi network on my iPhone. It seemed like a good...
View ArticleCMTS Change
So my CMTS changed to 00:01:5c:9c:ee:57, from 00:01:5c:44:d4:ae. Could someone explain to me the difference? My channel bonding went from 8/4 to 16/4
View Article[HSI] Is it normal for bad signals cause cable modem's pings to go up?
Hello. Do bad cable signals cause higher pings (ms in the hundreds) when pinging their cable modems (192.168.100.1) locally? Do I assume that this is normal? Does it have a CPU usage or something to...
View Article[HSI] 100M the new base speed in LA?
This flyer was in the LA Times this morning. This article also mentions that 100Mb is the new base speed here:...
View Article[Speed Issues] Why are the customers who paid for the merger getting less speed
It seems legacy Charter customers don't have anywhere near the speeds of a bunch of the TWC/Brighthouse folks. Legacy Charter customers still have the 100/5 and 60/5 offerings they've had for years now...
View Article[TWC] R.I.P. 300/20 and 200/20 tiers
Looks like those plans have been eliminated. I hope you're happy with 60 or 100 'cause that's all you're getting now....
View Article[HSI] Severe issues requiring multiple daily modem power cycling
For the past month or more we have been experiencing severe problems with our high speed internet. We subscribe to the 50/5 speed tier. I find that if I power cycle the cable modem (Arris SB6141) that...
View Article[Speed Issues] Recent Decrease in Upload Speed for 300/20 Service? -North Texas
This may be a local issue, but I noticed that my upload speed decreased from the usual 20 Mbits+ to now 10-11 Mbits. Download speeds are still fine (340 Mbits+). I am in the Wylie (75098) area. Any...
View Article[HSI] erratic performance
i moved from chicago to rural tennessee smoky mountain area 6 months ago, and the internet performance is ok at best in the new location. most of the time performance, its acceptable, but on occasion...
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