outage
Anyone else experience charter outage yesterday, sunday september 1st 2013 around 3PM EST? tried to call charter and got a busy signal. not sure if their phones was down too or if they had so many...
View ArticleCharter has been screwing me since July 2012...
- No discount for having own modem - No 3mbps plan - No 15mbps plan - Increased price from 50 to 55 for some bs reason - Replaced CHAT NOW on site to goto that worthless virtual assistant instead of...
View ArticleHow do I open Ports On my router?
I am trying to access my modem to open a few ports to setup a gaming server but when i put in my ip it just gives me screen with info about the modem like speed and what not their is no loggin area. I...
View Article[HSI] Overprovisioning
Anyone noticed that the 100m package seems to be overprovisioned? I have noticed at my dad's place during off-peak hours that I was getting over 100 mbits (14 megabytes/sec) and sure enough I am now...
View Article[HSI] Significant packet loss in St. Louis (63088) post-maint
As of about 1:30PM CDT on 10/2 I've been experiencing significant packet loss to the internet (such as pinging google.com) and can reproduce packet loss to my first Charter hop (96.34.52.28) with a...
View Article[CATV] All-digital conversion coming to the Carolinas
Charter's systems in Hickory, NC and elsewhere in the western Carolinas apparently will be converting to 100% digital operation in the near future, as evidenced by the above slide that has shown up on...
View ArticleAtt u verse 24 down and charter 100 down
so i have att u verse 24 down and 2 up and it was good for the first couple months it stayed at 15 ping and 22 down and like 2.1 up. then it started to go slow and my speed would fluctuate from 22 down...
View Article[CATV] free channels not free
Noticed this last week under free movies that the channel IFC Free requires you to order it. Called in, no help, tech came out. Apparently you can get the IFC Free if you subscribe to IFC which is not...
View Article[Speed Issues] Slow speed near Davison, MI?
Anyone experiencing any slowdowns or anything? This is a first for me; never had a problem before and all a sudden this happened late tonight. Ping is high; Download is NO-WHERE near the usual or the...
View Article[Speed Issues] Frustrating issue with Charter - Don't know what
This issue has been long and frustrating but I will try and be concise. - I had 15 megabit internet through Charter in Fort Worth and had no issues. I connected the modem to a wireless N router. - I...
View Article[HSI] Strange Notice.
got the postcard of doom, yeah that copyright infringment crap. Yes crap, 3 months in utah, 3 months on this system. no wifi, no torrenting, just youtube, netflix, basic crap. if you remember,...
View ArticlePhone number for support
What number to call for TV/DVR support? I have looked all over the web site and there is nothing. -- Always listen to experts. They'll tell you what can't be done, and why. Then do it.
View ArticleCharter blocking nzb.su?
Have been unable to access this website for the last few days, but confirmed working by others and other charter users has said they cant access this website. My cell phone can access site, and tether...
View ArticleHow do I contact Charter about burying cables
chat seems down. I'm hard of hearing and phone is my absolutely last choice. charter connected my "new" home 10 days ago, and I have shrubbery scheduled to be pruned LOTS next week. They said that with...
View ArticleVPN Port. Blocked by Charter?
I think I know the answer to this question but, I figure I'd ask the experts... Does Charter residential block port 1723 for the PPTP VPN? Thanks, Jeff
View Article[HSI] New install: tech was going with Arris, but I declined
I should have researched this ahead of time, but unfortunately I didn't and had to make an off-the-top-of-my-head decision, since I arrived at my new place to move in moments after the tech arrived....
View ArticleWeird connection problems in Janesville WI
Starting as of about a week or two ago I noticed that whenever I tried to watch a stream on twitch it would lag like crazy and after doing periodic speedtests my connection just has really strange...
View Article[HSI] These numbers high for 3days of uptime?
I've been having odd issues for the past week or two, so power cycled the modem. Which didn't seem to help at all. I haven't really had any drops or disconnects, just occurrences (of I'm guessing...
View Article[Email/WebMail] Moving and changing from Charter to Time Warner
I am moving and going from Charter to Time Warner. I use Outlook 2010. Will I lose my charter emails when I make the change? Or when I set up the Time Warner email, the Charter email will still be in...
View Article[HSI] Charter "tech" stole my modem.
Let's jump back to a few years ago (2011): My friend had been paying the monthly modem rental fee for a very long time. I said that was silly, and got her a Motorola SB5101 for $25 off eBay. She...
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