[CATV] Neighbor Has Charter 350ft away
So before I moved to this new house I called Charter to have my services moved. Gave them my new address...No problem scheduled the install for yesterday. The tech comes out and says "I have some bad...
View ArticleCharter cable lines
Does anyone know what type of main line cable that Charter would use for over head lines and where I could possible buy some? Would they even let me buy the lines and then have them install it? I would...
View Article[HSI] Switching from Business to residential?
I currently have Charter Spectrum business. I was wondering if I downgrade to residential would I be eligible for the promo pricing for internet only at 39.99?
View Article[CATV] Charter - HD Auto Tune in BIrmingham, Alabama - 35242 Market
I've been waiting on the "Spectrum" guide for what seems like forever,.. as this Passport guide is not much improvement over the SARA I remember as far back as the late 90's/early 00's. I live off the...
View Article[CATV] Wireless Receivers?
I tried searching, but the only hits that came back are really old... Does Charter offer a wireless receiver, similar to what AT&T Uverse offers? My mom just bought a house in Charter territory and...
View Article[HSI] SMC D3G1604W Modem Replacement
Our modem on a business account occasionally (once a month or so) goes down for the count. A modem power recycle ALWAYS corrects the problem but many times we are without VOIP phone service, ATM,...
View ArticleSwitching Charter Spectrum TV Internet & Voice to JUST INTERNET
Girlfriend started with Charter Spectrum TV, Internet, and Voice in July of 2014. I moved in with her a few months later and have been paying the bill since...keep in mind the bill is in her name, her...
View ArticleAny idea what happened to the "new" Spectrum Guide?
Several months ago we had a preview of the updated Charter TV guide for a few days. Haven't heard since what is happening with it. Any idea when we will see this rolled out. I'm in NW CT.
View Article[Speed Issues] Upload Ookla/DSLreport ok, but live & testmy.net say...
Hello DSL Reports community, After a very long diagnostic journey I am still at a loss in understanding my current upload connection issue. I thought documenting here and laying out all the steps may...
View ArticleCharter Fiber Optic cable through my property
Charter Phone sales people states that I am not in their service area, and will not sign me up for Charter service. There is no local walk in office. However there is a Charter Fiber Optic Cable on my...
View Article[HSI] - Interrnet down - Anyone else down in Atlanta area?
Down in Smyrna, GA for most of the day. Solid sync on modem but no traffic and they can't ping the modem. No ETA or word on the issue other than it has been reported elsewhere also. Curious if it is...
View Article[CATV] HD Auto Tune in Temple City zip 91780
Has HD Auto Tune rolled out in the Temple City area yet? I have a CISCO DVR STB and need help in turning HD Auto Tune function on if avilable in our area
View Article[HSI] Curious about the results of an IPv6 test.
When I run an IPv6 test from here http://test-ipv6.com/ it shows my ISP as being CHARTER-NET-HKY-NC - Charter Communications,US. Just out of curiosity, does the HKY-NC stand for Hickory, North Carolina...
View Article[HSI] Traceroute results
I am off the Maryville IL head end. Whenever I run a tracert command, after route 1 (my router gateway), route 2 always times out. Route 3 goes to the Roxana IL router and continues to the destination....
View Article[CATV] What brand of tuning adaptors are used in St. Louis?
Does Charter in St. Louis use Cisco or Motorola tuning adaptors for cable card instals?
View ArticleContact Charter online
Is there anyway to contact Charter online? I am deployed and need to suspend my service until I get back, but I only see phone numbers to call. -- I'm not going there to die. I'm going there to see if...
View Article[CATV] Charter Cable Pixelation Problems
Can anyone help with Charter pixelation problem? I have had techs on site 3 times and replaced all cable, cable ends you name it and it stays the same. Pixelation anD sound issues. Really bad on On...
View ArticleCharter Business Class - New modem - Strange traceroute
I called Charter a couple of weeks ago because I was experiencing random high latency. I'd be on a VOIP call and all of a sudden they couldnt hear me anymore. A latency check would show 4000ms of...
View Article[HSI] Any new tricks to self installing SB6141 modem?
Just ordered an Arris SurfBoard 6141 modem (white one) for myself as I'm going to give my Zoom 5341 to my brother so he can quit renting his modem from Comcast. Are there any new tricks to doing a self...
View Article[Other] Charter keeps saying that I owe for returned equipment.
I initially started out with Charter residential for TV/Phone/Internet services. After a few years, due to them killing VPN traffic, I switched to having : Residential TV Business Internet/Phone and...
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