[Telephone] Mystery Calls/Messages on Charter Phone
We signed up for Charter Internet, TV and Phone but we didn't want the phone and never connected one. The other day I happened to stumble on info for our phone and it said we had a message. It also...
View Article[Other] iPad Charter TV app doesn't know the local time
The Charter TV app on my iPad thinks it is 3 hours later than it is (I'm in Redding). So when I go to look at the guide on the app at 7pm, it thinks it is 10pm and I can't see the earlier listings....
View Article[HSI] weird issues with cable internet
i have some people with charter spectrum business around Burbank and Glendale ca.. some of these guys have two modems and I was wondering if anyone has noticed DNS issues, even when using my own dns...
View ArticleSpectrum TV Guide rolling out?
I talked to a Charter rep today on the phone and before we ended I asked about the Spectrum TV Guide started rolling out today and I should have it by the end of the week. I am in the 37355 area in...
View Article[HSI] (Please Help) HSI Down Speed Super Sluggish @ Night
Can someone please look at my modem numbers and see if anything looks out of spec. For the past few weeks my download speed is being cut by almost 90%. During the day I would average between 52-62 MBPS...
View ArticleNew Terms and Conditions?
Sorry if this has been discussed already, but I did look through the forums and couldn't find anything. I'm in the STL area. I've started receiving a redirect when trying to browse the internet to a...
View Article[Upgrades] Update/Upgrade Firmware Arris TM822 Modem?
I noticed the other day that our internet wasn't working. All of our devices were showing that they were connected to our wifi, but there was no internet connection. Then I noticed that our modem, (an...
View Article[CATV] Charter without cablebox?
I'm sure that most every Charter area has gone full encrypted digital and for the most part you can't have TV service without a box (or cablecard tuner or some type). I had Charter TV about a year ago...
View Article[Email/WebMail] Charter blocking outgoing POP mail sent via Outlook
I have not been here in quite some time. Is there still a forum where I can post a question privately to a Charter tech? Starting this week, we are having trouble sending mail from our server via...
View ArticleSigning up without giving my Social Security Number
Is there any way to sign up for Charter's Internet service without giving out my Social Security Number? According to Charter's "Credit Assessment and Pre-payment Information," one alternative is to...
View Article[HSI] "Internet Ultra 100"
I am currently paying $102.99 a month for High Speed Internet and Internet Ultra 100 (no TV or phone). Now that everyone in the St. Louis area has 100mbps, what exactly am I getting for $102.99 that...
View Article[HSI] Charter blocking access to Windows 10 features!?
Anyone is the South Carolina region (or south east) that has upgraded to Window 10, are you having issues accessing Bing.com, using Cortana (other than plain search) or other issues with Microsoft...
View Article[HSI] Charter Business cheaper/higher speeds vs residential-St Louis
[att=1] The residential Ultra 100 is a speed package of 120 download/5 upload speeds. Regular unbundled is $102.99 Business 100 meg which has a free upgrade to 200 download/7 upload is bundled above...
View Article[HSI] Portscan causes ubee cable modem power cycle
I have Charter Business 60/4 HSI. My cable modem is the Ubee DDW365. Behind the cable modem is an Ubiquiti Edgerouter Lite. The cable modem is in bridge mode only, no wifi, no routing, no packet...
View ArticleOutage 8/12,13
Anyone know what's going on with Charter these couple days in the Los Angeles areas? All services were down, and it just happened again.
View Article[HSI] St. Charles Mo..keeps droping
For the last few weeks my internet drops from 10 minutes to an hr 4 ,5 ,6 times a day. My internet has been rock solid for years. This just started. Anyone else having probs? thnx -- Artificial...
View Article[HSI] Internet Lite package and free modem upgrade
My in-laws have the ancient Internet Lite package (20/3 for $31.99) from Charter and a purchased Motorola SB5101 modem. Lately the modem has been acting up and they need a new one. I told them to...
View Article[Email/WebMail] Charter robocall & email
I got a robocall and a email from Charter telling me to change/update my username. Anyone else get a call or email?
View Article[HSI] sb6120 new firmware pushed last night
New firmware pushed to my sb6120 last night Model Name: SB6120 Vendor Name: Motorola Firmware Name: SB_KOMODO-1.0.6.14-SCM03-NOSH Boot Version: PSPU-Boot 1.0.0.4m1 Hardware Version: 3.0 Firmware Build...
View Article[HSI] blocking port 8080?
I have been using ispy software and the ispyconnect.com site to view my home security IP cameras (both live, and the recordings) for years. Last week, I switched from centurytel to Charter as my isp....
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