[HSI] what modem is charter using
what brand cable modem Is charter using in SoCa san grabiel valley now
View Article[Speed Issues] High ping during Peak hours
So I play quake live. Alot. I moved to Montana. Charter is the only viable ISP for me. My ping sky rockets to 200ms to every possible location outside of Montana from 6pm-12am every night. Outside of...
View Article[CBN] Business Spectrum Prices?
So charter changed up their website and now it's Spectrum Business. They offer $39.99 internet plus $19.99 tv. It says for 12 months. After that how much does it go to? I was curious how much just...
View ArticleNew Terms and Conditions?
Sorry if this has been discussed already, but I did look through the forums and couldn't find anything. I'm in the STL area. I've started receiving a redirect when trying to browse the internet to a...
View Article[CATV] Does Charter suppy HDMI cables
Does Charter supply HDMI cable to connect my STB to my new TV If so can I pickup a cable at the local Charter office
View Article[CATV] TiVo/SDV
So I picked up a TiVo Roamio last week, and I've had some problems off and on with signal strength and channels not tuning in at times. Twice Charter has "cleaned up the signal" remotely and got...
View Article[CATV] my sound goes off when switching channels
I am having issue with my sound on my TV. Often when I change channels my sound goes off when I switch to a different station. If I turn off and turn back on my cable box, the sound comes back on. Or...
View Article[HSI] Packet loss connecting to EA servers?
Could someone please take a look at my WinMTR results (http://pastebin.com/raw.php?i=Sjf3351b) and tell me if it could be the reason why I have a very laggy connection when playing FIFA 15 on my PS4? I...
View ArticleCharter phone is down again in St. Louis
West county actually. Second time since January. For some of us, that was a four-hour wait. As loyal a customer as I've been for 15 years or more, I would go back to ATT in a heartbeat if I didn't...
View ArticleNationwide CBN Phone Outage
Confirmed with NOC, Charter is having a very wide spread business phone outage again...
View Article[HSI] Outage in Birmingham, AL 35242 - Internet
Internet service dropped about 20 minutes ago or so here in the 35242 Zipcode. I called charter, and it already had been a reported outage,.. The CSR did the usual,.. (They have nothing on their...
View ArticleWaiting for the construction guys..
Does anyone know about how long it takes the Charter construction crew to get in contact with customers? The last Charter Tech that came to my home(3/6) said I need a new line ran from the outside...
View Article[HSI] Outage/service weak in west Atlanta Metro
Live in Carroll county. Connection dropped briefly, back up now but its slower than my phone. [att=1] Anyone else seeing this? -- Fed Up With Crummy Cell Coverage? Please Map Your GSM Coverage! Save...
View ArticleCharter dropping channels, moving others to more expensive tier
Just got my monthly bill from Charter and noticed that Charter's moving Disney XD and MLB Network out of the old expanded basic lineup (ok "Charter "Select") and into Digi Tier 1 (so, extra $10/month...
View Article[CATV] OnDemand menus
I have the basic Charter HD box with OnDemand. How often do they add new content to it? For example the FXX has a bunch of Parks and Recreation episodes and the same ones remained there for at least a...
View Article[HSI] Low Speeds and Terminal Frustration with Support
I'm in the St Louis area and have enjoyed the 100M service as long as it has been in existence. It's been very reliable and fast, with speedtests running from 103 - 115 all this time. In the last week,...
View Article[CATV] How many have Basic Cable vs. Expanded etc.
Do you know if most people have more than just Basic? I'm on a budget and I have only Basic but I miss having CNN. Because people are people, I bet more people have Expanded because of ESPN.
View Article[HSI] $54.99 to $59.99
I didn't see it mentioned here (though no doubt it was somewhere), but that's the new price, according to my new bill: "Effective with your next billing statement, pricing will be adjusted for your...
View Article[Other] Charter just changed my account number, no notice/warning
I've been clicking along with Charter for 8~9 months at this location (and had 2 years at another), pretty much without issue. Yesterday my bank (USAA, I use them for online billpay) notified me that...
View ArticleHow long off-promo?
How long must I be off promo before I can get promo pricing again? I've been off promo for 6+ months now I think. I've got tv select and basic 60 meg internet currently. I've also got kids which has...
View Article