[Telephone] Odd audio at the beginning of an outbound call
We have a couple of Charter Business customers that hve Charter Business lines. The phone systems are using Grandstream FXO gateways to connect to the phone systems using SIP. The problem is that...
View Article[HSI] Any word on UL bonding, and Ultra speed increases for Alabama?
Just curious if there is any timeline, word, news on Upstream channel bonding,.. and Speed increases for upload from the 100/5 that is max for the Birmingham, AL -- 35242 area? -- Life is not a problem...
View ArticleSignal level change ?
OK, I am curious, why would I be getting these signals now ? I know it is still within spec, but, before we had the power outages, it was 1dbmV, 45dB downstream, and upstream was 36 dBmV. Downstream...
View Article[HSI] I have charter...and comcast utility flags in my yard.
Just curious. Someone obviously called 811 for some utility work, and the cable lines are marked with comcast flags. I'm wondering why when I have charter? Did I miss something with the recent...
View ArticleCharter bandwidth limits in AL and Billing question
I moved here to Birmingham, AL a few years ago and I've had charter for a bit and I had a few questions on Data caps, and billing 1st question is, Does Charter have data caps? I heard they only...
View Article60 mbps upgrade -> signal degradation?
After the recent (12/15/2014) upgrade to 60mbps down, it appears my signal levels/SNR took a hit. I know correlation != causation, but I was wondering if anyone else encountered this. I went from all 8...
View Article[HSI] Question about Charter and accessibility 2 home security system
I have a few questions before taking a risk in going back to Charter again after 10 years. I switched to AT&T 10 years ago because of never-ending issues with connection drops and blocked ports,...
View Article[HSI] Upload
Since Charter has decided to make semi-annual price increases the norm, I'd like to see them make some semi-annual increases in the value of the services they provide. The 100 Mbps D/L is nice....
View ArticleSomething going on?
I've been checking in here to see if any complaints show up and I'm seeing none. Charter net has been dipping below 5 Mbps DL for a few days now at random periods of the day. Thinking it was just me, I...
View Article[Email/WebMail] Charter pop3 email stalling all the time
This has been going on for months now, I'll be downloading email and the first 10-30 will download then they will stop. Then after a delay, a few more will download then it stops. It can take a long...
View Article[HSI] Multiple connections in 1 dwelling?
Has anyone had any success in getting Charter to setup 2 residential internet connection in one home? The home in question, is currently shared by a handful of people. Some of whom, have no concern for...
View Article[Speed Issues] Horrible line quality test.
I've been experiencing serious lag spikes and total connection drops for the last week. Before I make a call to have them investigate can anyone tell me what this might be? Thanks. Test (From Central...
View Article[CATV] Cable Box Displaying "hunt"
This morning I noticed my cable box was displaying the word "hunt" instead of the channel number as usual. It seems to be working correctly otherwise. When I change channels, the channel number is...
View Article[HSI] New charter internet: service inactive in the mornings
Hi, I dropped AT&T DSL for Charter Internet 2 days ago. I received a Cisco 3216 modem and get about 40mpbs down which is quite an upgrade. Unfortunately every morning (2 out of 2) I've found the...
View Article[Other] Arris TM822 constant rebooting
Hey guys been surfing through the forums and haven't quite found the solution to my problem. I have an Arris TM822 modem. Over the past couple of weeks (more frequently over the past few days) I have...
View Article[CATV] 2.4 million analog catv customers from comcast
>If the Comcast-Time Warner Cable deal gets regulatory approval then Charter Communications will have to start the digital conversion process again as more than 2.4 million of these divested...
View Article[HSI] $54.99 to $59.99
I didn't see it mentioned here (though no doubt it was somewhere), but that's the new price, according to my new bill: "Effective with your next billing statement, pricing will be adjusted for your...
View Article[Speed Issues] Internet issues in Montana
My internet service provider is Charter. Is anyone else having a problem with their internet being at normal speeds, then randomly dropping down to about 2-4mb/s? I've tried resetting my modem twice...
View Article[Other] El ReyNetwork is now available
ATTN: Charter Communications customers, is now available on Charter! Check local listings for El Rey Network as of Jan 1, 2015
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