[HSI] It's official now, Charter has no caps
Just saw a commercial from Charter stating AT&T has caps & overage charges.. Charter don't. So, there you have it. However, their terms still state quote:• Excessive use of bandwidth that in...
View Article[HSI] Lousy speeds at night
I've been getting consistent 30 mbps during the day, but at night around the same time it's been lousy. I dread calling customer support. Any ideas? They announced Charter Spectrum is coming in...
View Article[HSI] $54.99 to $59.99
I didn't see it mentioned here (though no doubt it was somewhere), but that's the new price, according to my new bill: "Effective with your next billing statement, pricing will be adjusted for your...
View Article[CATV] DVR Tuners - Incompatible Channels?
This just started a couple of weeks ago. Since they also rolled out HD Auto Tune here (Florissant MO) around that time, I suspect they're related. Has anyone else seen this: Suppose I have one tuner on...
View Article[HSI] Unexpected speed increase?
Over the past few days I've noticed my speed on downloads has been unusually high. I am currently on the 60/4 plan but I've been getting on average around 160 Mb/s download speeds. I thought it might...
View Article[CATV] Cisco Explorer 4640HDC Box
I have 3 4640HDC boxes. Only one of them is set up to scroll the guide by pressing the INFO button once, the others you have to hit it twice and can only scroll through the details screen. Where is the...
View Article[HSI] I hate having to fight Charter for a decent rate every year.
Once again, Charter raises our internet only service rate. Once again I have to talk to someone and tell them I will cancel, then they connect me with someone else and I have to bluff my way through 15...
View Article[HSI] Charter TV App with Internet Only Account
I have cut the cord for my television services with Charter but have kept them as my internet provider. My question is what television services, if any, can I receive using the Charter app having...
View Article[HSI] Persistent Timeouts Every 10 Minutes for the Past 2 Weeks
Hello everyone, Seeing as Charter is seemingly unwilling to further help me with this issue, I've decided to post here for some help. I'm located in Southern California. Two weeks ago, my internet...
View Article[HSI] October 7th 60 mbps in MA?
I was in line at the local office and overheard the Charter employee tell a customer that the 60 mbps upgrade would be on October 7th, after the all digital transition. That may just be the hard cutoff...
View Article[CATV] Router for Charter Internet
I just got setup for Charter Internet with up to 30MBPS and will cancel my Bellsouth account. My wireless Linksys router will only send me 15MBPS to my laptop. Are there settings I can change or what...
View Article[HSI] Vermont is now 65 Mbps
Vermont upgraded to 60 Mbps on the 27th of November. :) I had to reboot modem to get the speed increase. Last Result: Download Speed: 65.52 Mbps (8.19 MB/sec transfer rate) Upload Speed: 4.33 Mbps...
View Articleport forwarding
I'm finding you cant set a static IP on a non business account so wondering how to port forward the router without a static IP?
View ArticleCharter Xbox Live Issue?
Yesterday, was online and playing on Xbox live no issues. Today, the console cant connect, it keeps giving me an ICMP error. Restarted the router, same issue. Direct connect to the modem, same issue....
View ArticleCharter HD boxes
Can someone tell me what box(es) Charter uses for it's HD only connection (not DVR)? I'm curious if they are small "mini" type boxes or full size.
View Article[HSI] St. louis internet
My internet is down at my house. Anyone else having issues from St. Louis area?
View Article[HSI] Motorola / Arris 6183 Won't Activate
I purchased a Motorola Arris 6183 from Best Buy this afternoon but sad to say Charter won't activate it. The support rep said it was an incompatible modem and could not be activated - when using...
View Article[Email/WebMail] Outlook 2007 email stuck in Outbox
Helping a neighbor. Outlook 2007, Windows 7 Pro, ISP is Charter, email is IMAP on GoDaddy. At home Replies to an email and adds a 1 meg attachment (PDF). Mail sits in Outbox and never sends. Shut down...
View Article[CATV] Digital cable upgrade
I live in Great Falls and after the Charter all digital upgrade I am wondering why it seems like almost all channels are duplicated. All channels are in HD now except two or three but it seems most are...
View Article[HSI] Arris TM1602 Modem and Dlink DIR-605L Router
My internet was completely out for 3 days, the modem would not Sync at all. Charter finally came out and said that the Motorola modem that had been serving me great for the last year was bad. The tech...
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