[CATV] Why did Charter revert back to the old cable box software?
I am so pissed off. It is rare that I get a full day off to myself. I just wanted to veg and watch TV. About two weeks ago Charter updated my cable box software to some company other than Passport. I...
View Article[CATV] Charter issue or Samsung
When Charter updated software on cable boxes then rolled it back, we lost sound for a period of time. We had a Samsung soundbar HW E350 connected to the Samsung tv. After replacing Scientific Atlanta...
View ArticleWhat should my Ping times be in Spectrum areas?
I am in St. Louis and just switched from DSL to Charter Internet. The download and upload speeds are much improved (and a little better than advertised), but I notice my ping is running around 19...
View ArticleFastest upload I can get?
What is the fastest upload speed I can get (through Charter or elsewhere) in Saint Louis area and how much should it cost? I am seeing 4.3 mbps on my new charter service. This is better than what I had...
View Article[CATV] For those in New England or TN with no sound on the SA boxes
For those impacted by the audio going out on your scientific atlantic box due to the firmware being rolled back, it's a very easy fix and please share this with friends and family if they have the same...
View Article[HSI] October 7th 60 mbps in MA?
I was in line at the local office and overheard the Charter employee tell a customer that the 60 mbps upgrade would be on October 7th, after the all digital transition. That may just be the hard cutoff...
View Article[CATV] New Arris Digital Receiver Problems
I've looked around but no had any luck finding a solution. I was installing two new Arris HD receivers yesterday and I noticed that even after activating them, one of the boxes refuses to show any menu...
View Article[HSI] 30mb/4mb goes to 60mb/4mb happening NOW
http://forums.evga.com/tm.aspx?m=2080881 If they are not giving a decent increase to the Ultra 100mb/5mb service. I will be dropping it and going with this upgraded speed tier. 60/4 is plenty. And if I...
View Article[Speed Issues] Can someone explain what the service rep did for me?
In Kalamazoo, MI. We have been getting poor speeds lately on our 30/4 service from Charter. Speedtests (other than charter's) say speeds are between 1 and 10mbps which align with observed dl speeds and...
View Article[CATV] DVR space and adding external drive to Cisco Explorer 8640HDC
I have a Cisco Explorer 8640HDC. Does anyone know where I can find how much space is being used? I've checked every option in the guide and either i'm an idiot and am just missing it, or it doesn't...
View Article[HSI] Accessing Arris TM822 modem?
Just curious if anyone knows how to get to the advanced settings page in this modem when accessing it at http://192.168.100.1? Also, some Arris modems can be rebooted from a web browser by doing this,...
View Article[CATV] Set top box for new Spectrum service
So I just got the letter today stating that I would need a box to receive any channels. (I only use my mini basic Charter TV as a last resort backup to my Directv service) This goes into effect on Sept...
View Article[HSI] No more caps on Oct 1st?
Old AUP. Mentions specific caps https://www.charter.com/browse/content/res_hsi New AUP effective Oct 1st no caps mentioned https://www.charter.com/browse/content/residential-aup maybe someone with...
View Article[HSI] Internet Connection Issues
Has anyone been having issues in the pas few weeks with signal levels and the Charter digital transition? I like in New Hampshire and Tuesday night around Midnight they pulled the plug on the Analog TV...
View Article[Charter Business] Internet cuts out 2 times a day
I cannot begin the frustration I am having. I own a business that uses internet to process credit cards. For the past 6 months my internet cuts out 2 times a day. 12pm - 4pm and 9pm -11pm It cuts out...
View Article[CATV] Cullman, AL - Copy CCI flag issues
Hello, has anyone else in the Cullman, AL area noticed since the all digital move that they have added copy protection to the locals? They left most channels alone, but nearly all locals and some like...
View Article[HSI] Business sub, drops on daily basis again, modem wifi led blinks
Hey yall, long time subscriber and complainer. We have been having more frequent drops as of late, and I am considering calling and having my modem replaced again. Most of the time it seems to not be...
View Article[CATV] WWOR in HD?
In 06661 (not yet digital), I don't seem to have WWOR (MY9) in HD. Is that correct? How is it possible that in this day and age I can't watch the Yankees in HD (on the rare occasion they are on MY9...
View Articlecharter digital now site
got a letter telling me to goto www.charter.com/digitalnow to enter my address and see my new channel lineup. I go there and it doesnt work. What gives??
View ArticleSpeed upgraded in Birmingham, AL (35242)
Just did a modem reboot and got 63/4.7 My node is Leeds/Montevallo http://www.speedtest.net/my-result/i/921556914
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