News address, HSI issues
Moved to a new house, and my HSI has been erratic, modem losing sync, staying offline for a little while then resyncing ect, I know their upgrading in my area, basically their adding phone service and...
View Article[HSI] help
Can you get different speed results if are working with differnet browsers other then IE I ran speed test through safari last night it was around 31 mpbs while the results in ie were araging from 4...
View Article[HSI] how to integrate Chater HSI into hard-wired house?
Hello from Michigan. I switched from U-Verse to Charter yesterday. The new internet connection is fast and solid. My house is wired with Cat5. With U-Verse I distributed their ethernet via passive...
View Articlecable not buried
I have been trying since October to have a cable buried that runs across my lawn and driveway as well as my neighbor's. I called on 4 occasions only to be told that the work was scheduled for X date....
View Article[HSI] New drop, 20%+ packet loss, terrible upload speeds
I just moved into a new house and had charter HSI 30mb installed. At first it worked fine, after a couple weeks we had a lot of interruptions so I contacted charter and they sent a tech out. The tech...
View Article[HSI] Something is wrong with Internet connection at this hotel
I am at a hotel in Pigeon forge TN, which appears to get internet service from Charter. Things were loading pretty slow here, so I did a speed test and got these weird results: Upload speed about 4...
View ArticleNo more 24 month price quarantee??
Just chatted with charter, they informed me they no longer have the 24 month price guarantee, and the only 2 packages are a 30 and a 100mbps. Any truth to the price guarantee or they pulling my leg?
View ArticleFort Worth Charter
Kind People, Look Im trying to love you but having a hard time. All week there has been connectivity issues with Charter I'm in Fort Worth 76179. Down between midnight and 9 AM. Modem shows all week...
View Article[Speed Issues] Nightly slow speeds..
I'm on the 30/4 plan... For the past month now I've been getting pretty ridiculous speeds at night. I can just barely hit 2/4 when i come home at night. It has become a predictable pattern, around...
View Article[CATV] problems with cable card Cisco STA 1520 tuner adapter
Guys I'm having problems with a Cisco STA1520 tuning adapter I have this hooked to an HD Home Run Prime the problem is the light never stays solid green on the adapter it is always constantly flashing....
View Article[HSI] Can't log in to uBee modem, or reset it to factory default
I've tried my own username and password, and the defaults... Login: user Password: user Username: admin Password: cableroot I've tried using a pen to hold the reset button, nothing changes. Cable Modem...
View Article[HSI] Want to get Charter High Speed Internet Access
I would like to get High Speed Internet Access at my home. My neighbors get it but for some reason I am told I am too far from the road. I would love to take advantage of the higher speeds at Charter....
View Article[Upgrades] Charter Fort Worth Texas system test area for 100% di
looks like Charter is going 100% digital in its North Texas systems starting off with the Fort Worth cluster and they adding close to 80-90 HD channels in system!...
View Article[Speed Issues] Slow Speeds Wisconsin
I am in the Fort Atkinson area and have the ultra 100 service and haven't been able to hit above 20Mbps for the last week. I had a tech out today and after looking through all of my wiring he tells me...
View Article[Telephone] Use Charter phone & KEEP one tradtional phone line?
Have my house wired in walls properly for two phone lines. Currently with local POTS copper wire service with Century-Link (used to be Qwest). They charge me an arm and a leg, but are super reliable....
View Article[Other] I wish you would expand to unserved area...
Charter techs, reps, and managers, I'm moving 3 miles from your nearest node, to an area where families are forced to use dial-up or satellite. Can you look up my address and see if there is any way...
View ArticleRumored ATT U-verse speed increase
With the new speed AT&T is rumored to be going to, I will have to look over the Charter vs U-verse decision.
View ArticleCSRs lying "It's a great day at Charter".They seem wor
.......They seem worn down. Is it just me or has anyone else noticed when calling Charter CSRs of late that much malaise and unhappiness can be heard in their voices? Is this stupid new greeting, "It's...
View Article[HSI] Old 3Mbps Internet plan now 20Mbps!
For those of you still on the old 3Mbps plan, I just saw a big speed increase in my market. As you know, a couple of years ago this plan was $20, then went to $25 last year and just recently up to $30....
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