[HSI] New modem self-install not working
Received new self-install modem kit (Arris TM822A) from Charter. Self install doesn't work. I was direct from computer to the modem when I tried it. Just says page not found/can't connect to page type...
View Article[HSI] Charter Modem Signal Questions
So Charter came by today and added TV/Phone service as well as upgraded our internet speed from 30 to the new 60 Mbps Spectrum (our area just completed the all digital transition a few weeks ago). Been...
View Article[Other] charter.net logins vs charter.com
This is pretty silly, why have 2 different accounts for basically the same thing ? What I mean is, I can log in to charter.com just fine, but, trying to log in to charter.net isn't possible. Yes, I am...
View ArticleComcast taking over Charter customers in parts of CT ?
A computer tech friend of mine had a discussion with a Comcast tech here in CT yesterday and was told that Comcast was going to be taking over customers here in CT. This is the first I've heard of any...
View Article[HSI] come on ipv6
it's almost 2015, charter, where is my native ipv6? i'm sick of tunneling thru ipv4 and i would like to watch netflix using ipv6 (i know netflix not supporting ipv6 has nothing to do with charter), but...
View Article[CATV] DVR Box
I have the Motorola DCH 6416 DVR/HD box. I have attempted to set up a list of favorite channels. My question is, is there some setting that would allow the favorite list to be shown by default rather...
View Article[CATV] Michigan CableCard + Windows?
Living in Northwest lower Michigan, I'm looking to switch from AT&T U-Verse + Dish Hopper to Charter Spectrum for video and data and Windows Media Center as a DVR (centon 6 tuner probably?) Last...
View Article[CATV] Center Ice HD
Um Well topic is pretty much self explanatory, Maybe someone from charter can answer why we don't get ANY center ice/MLB extra innings (depends on time of year) in HD? Most Providers have least 2...
View Article[CATV] Channel dropouts at the same time daily?
What could be happening that would cause the USA channel [726] to disappear around 4:45pm every afternoon? I haven't been patient enough to check and see how long it is missing past 30 mins. It's...
View Article[CATV] Channel updates hosed DVR
I'm glad I checked. Everything that was scheduled to record on the DVR after yesterday is gone. They are all still listed in the "Series Manager" but nothing is listed under the "Scheduled Recordings"...
View Article[HSI] 30mb/4mb goes to 60mb/4mb happening NOW
http://forums.evga.com/tm.aspx?m=2080881 If they are not giving a decent increase to the Ultra 100mb/5mb service. I will be dropping it and going with this upgraded speed tier. 60/4 is plenty. And if I...
View Article[HSI] 60 meg but not on Wi-Fi
Got the 60 meg upgrade the other day, but not seeing close to that over wi-fi. Any settings I should change on my Netgear router? Maybe just a reboot?
View Article[HSI] Moto Surfboard 6121 or Cisco 3010
Cisco modem was acting erratic and rebooting. Exchanged at the local office and they handed me a used/scratched Moto Surfboard 6121. Aside from only having FOUR download streams (channel bonding). this...
View ArticleEpixHD.com log in not working.
Everytime I log in to watch a movie online it takes me here: https://idp.aws.charter.net/openam/config/options.htm Can someone help me and why Charter has not bothered to fix this issue yet.
View Article[HSI] Charter disconnecting around nighttime
6 out of the 7 days of the week we get random disconnects in the night, but at daytime we usually do not experience this problem, could it be the router? I will try to post as much info as you guys...
View ArticleAnyone in Lawrenceville, GA area with cablecard?
Wondering what CCI is being used in our area. I'm looking into going with a cablecard setup and my understanding is I can record any channels in whatever package I am on. My question would then be are...
View Article[HSI] St Louis New Ultra Speed Package effective 06/10/14
Here in St Louis, the 30meg to 60 meg to now 100 meg, I wanted to find out what my Ultra 100/5 will be changing to. Confirming today with Heather from Louisville, KY call center, ALL Ultra (100)...
View Article[CATV] Is Charter the only major cable co without NBA TV?
Year after and year and no NBA TV. Charter is killing me! ha
View Article[HSI] October 7th 60 mbps in MA?
I was in line at the local office and overheard the Charter employee tell a customer that the 60 mbps upgrade would be on October 7th, after the all digital transition. That may just be the hard cutoff...
View Article[HSI] Better understanding of service at a location and future
My apologies if I am asking the wrong question in the wrong place, but I am trying to figure out a way to see when and if Charter will be servicing an area (my new neighborhood) From what I have heard,...
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