Cablecard experience with a HDhomerun PRIME.
For what it is worth, here is my cablecard experience so far: Got the package, unpacked it, it has NO splitter in the box, unlike the diagrams that Charter's site shows, but, the box did have a stubby...
View Article[CATV] Cable image freezing
On two channels, the image sometimes freezes and the only way to free it is to change to another channel and then come back. Then it's fine again. I know why the image would freeze (signal problem) but...
View Article[HSI] One channel out of spec, others fine
These are my signal levels this morning. Notice that channel 2 is outside of the recommended spec at almost -14 dBmV, while the other channels are fine. What could cause only one channel to have signal...
View Article[HSI] DHCP Issues
Is there a random DHCP issue to where a router/computer can't get a IP address assigned?
View ArticleCharter - Huge lag spikes?
A couple of months ago I started getting huge lag spikes in games, my ping will be anywhere from 12 - 30 and it will spike up to 64/100+. Now thats not HORRIBLE but when it does this I can't move at...
View Article[Other] Huge rate increase
I just got off a 2 yr rate deal and now my bill is going to be almost $200 a month. A 50+ increase. After calling a rep she gave me their best offer 180 a month. Is this really the best they can do for...
View Article[HSI] Cable Modem Replacement Question
I finally bought my own cable modem (Motorola SB6121) to replace a leased one. I found the instructions for self-provisioning it, but can't find anything on the Charter site about removing the monthly...
View Article[HSI] Packet Loss : Usability
I previously expressed my complaints in the thread http://www.dslreports.com/forum/remark,29101757 I am, and have been, having the same problem for some time now. I have even used the line quality test...
View ArticleGet With The Times Already Charter
My cell phone has faster upload than your service. [att=1] [att=2]
View Article[HSI] Birmingham, Alabama (35242) Internet?
Anyone from this area having issues ? Started about 9-10pm Fri night.. and the internet stayed online, but is super instable. Upstream is running 1/50th of speed.. and cuts out every few seconds.. I...
View ArticleCharter app missing channels
I installed this on my Android phone, a Samsung Galaxy V, but when I tried to find Fox Sports Midwest in the Guide on our channel 824, it's missing while Fox Sports One is there for 811 and Fox Sports...
View ArticleGetting Charter to fix low signal levels
What is the best way to go about getting Charter to fix low signal levels? They aren't causing any real issues other than if they get too much lower the cable modem loses sync completely (only happened...
View Article[CBN] $150 Referral Credit is a JOKE
Just a heads up if you plan on ever trying to get any kind of credit with charter by referring a business... don't bother. I referred so many people in my building, two of them officially. One of them...
View Article[CBN] Elusive Outages
Hello World! For over a month I have been having frequent outages and lose all internet, telephone and On-Demand, and most of the time my T.V. blinks. The problem is elusive, and by the time a tech...
View Article[HSI] "Widespread" outage STL.
My internet service has been down all day. I called charter and they claim there is a widespread outage in the area. It's getting old. Any body else? -- If someone refers to herself / himself as a...
View ArticlePort number from Verizon to Charter?
I'm considering adding phone service to my account. We currently have a Verizon home phone that we would be replacing it with. I've never ported a number before so I don't know much about it or what...
View ArticleRant on Comcast / TWC Merger and Charter
So, I just found out that if the Comcast / TWC merger goes through, I live in an area that is to be spun off to Charter, which absolutely sucks. I currently get 105 down and 20 up from Comcast for...
View Article[HSI] SB6141 1000Base-T connection issue
So the bottom icon (a signal icon) is supposed to be blue for 1000-BaseT and red for 100-BaseT connection. I have a gibabit router and confirmed it connects to other devices at that sync speed. My icon...
View Article[CATV] Question about Charter TV in 63701 area
I have a question for any Charter TV customers in the Cape Girardeau, Missouri area. The channel lineup on Charters website says that WQWQ (the CW) is in HD on channel 713. Is this correct? Is it...
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