[HSI] Cable modem SB6141 keeps randomly rebooting.
This is a cable modem I received from Charter, not customer owned. I couldn't find a way to submit this to Charter now that the Direct forums have been axed. I thought I would ask for help here first,...
View Article[CATV] All Digital for Monroe County - April 8th
They're running a promo video loop on channel 08 - formerly allocated to WUPW Fox 36 Toledo.
View Article[CATV] On Demand Unavailble
Is anybody else having difficulty getting On Demand to work? I've refreshed all of the boxes with no results. Just trying to avoid a phone call if I can. If it's company-wide, I'll kick back and wait....
View Article[CATV] Can you "bring your own device" to Charter Digital?
No place on the Charter web site (that I can find) do they say anything about requiring a DTA (digital transport adapter) when Charter converts to digital. But I know they are requiring DTAs (at $6.99...
View Article[HSI] How much are you paying for Charter's Ultra 100 service?
I tried to find pricing online but can't seem to find any pricing for the Ultra 100 service. And does the price include modem or is that additional? Thanks!
View Article[Upgrades] Business better than regular Internet
I have regular internet through charter. From the mode, its ran through old coaxial lines. I have terrible pings and so on. I was wondering, is charter business better? Is it ran from pure fiber lines...
View Article[HSI] Coming from Comcast to Charter
I currently have Comcast Xfinity internet and own my modem, a Linksys Docsis 3.0 modem (DPC3008-CC). Will this modem also work with Charter? I would hate to think that I spent money in December on...
View ArticleMaintenance on headend Anderson, GSP, SC?
Just noticed that the lights on my modem are steady state DL but UL and Online lights are occasionally resetting.
View Article[Other] Charter \ TW issue accessing Dell
FYI I noticed that there seems to be an issue (at least in WI) with Charter \ Time Warner in accessing Dell Support pages (drivers, etc.). Most of the time the pages cannot be accessed. Going from...
View ArticleVideo cableing
I have Charter bundled: line in to home is split to phone, modem, TV's (3, two w/box, one w/o). No inter-active services. I intend to amp. and know not to include modem. Do I include phone line? Where...
View ArticleDigital transition require new amps ?
Since by the end of the year, Charter should have completed their digital transition, that means, that all devices are required to communicate with Charter's systems right ? So, in that case, what...
View Article[HSI] Business Class Internet:No support unless you buy their router?
My wife and I are current Charter Business HSI customers (she works from home) and ever since we got the service, the network has gone down for about an hour every week, if not more frequent. Daily...
View Article[CATV] Charter TV app coming to Android Smarphones
I spoke with a Charter CSR about the lack of Android Smartphone support and the rep said not only was an app coming but it would launch March 18th (2014). Now take it for what its worth coming from a...
View Article[CATV] Delete Favorite Channels
Charter Cable TV. Easy to add favorite channels, but can't find out how to delete favorite channels from a list. aplease help. Thanks.
View Article[HSI] Very Slow Speeds After Service Outage
On March 11th, I awoke to an apparent internet outage whereby I promptly powered down both my SB6121 modem and ASUS RT-N56U router, waited 20 minutes, and then powered them back on, modem then the...
View Article[Upgrades] charter internet upgrade
If i got charter internet i can upgrade to what ever speeds they have?But we live out in the country one person said we can't upgrade and the other said we can?
View Article[CATV] All Digital - Windows media center has old channel guide
Edit: I know where I can force WMC to re-download the guide but it's still the old guide. Now that my area has gone all digital the channel mappings have changed. I have a CableCARD and Windows Media...
View Article[Upgrades] Internet speed from 15 Meg to 30 Meg
Did charter upgrade all 15 Meg internet connections to 30 Meg or do you have to ask for it?
View Article[CATV] Northern MI to go all digital 3/11/2014
I received a phone message from Charter that this was about to occur but saw nothing in my bill to indicate when. Contacted Live Chat and this is the date they gave me for ZIP 49740. I already have...
View Article[CATV] A MDU showed up in my yard today, along with cable at the pole!
Hey guys. I got Charter in my area, and after all this bullcrap, they decided they are going to do construction. Well, today I came home to a MDU in my yard. The lid is not secured, but inside there's...
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