TWC chat no help
Tried the "chat" help on TWC page. Asked about when we would get the Spectrum internet plans and what the fees would be. Was told my area would get Spectrum plans 3/15/2017. Asked again about fees. Was...
View Article[HSI] Your thoughts on Charter's upload speed packages.
Based on this thread here, we have people that feel that in this day and age 5 mb upload speeds are all people need. I would love to hear your thoughts since a poster there feels that since there are...
View Article[TWC] Time Warner Cable My Services Page Changing
When I logged out of the my services page today I saw this ad to the left saying new sign in experience coming soon. They are going to be migrating the Time Warner Cable users over to the Spectrum...
View Article[Other] What affect does Verizon Unlimited and others have on Charter?
I wonder, what affect the recent "unlimited" plans have on Charter/Spectrum internet. If a lot of people do all their main internet data on a smartphone, then does it make sense for those households to...
View Article[Other] Spectrum lost my web space
Charter changed to Sprectrum and no longer offers web space to new clients but grandfathered web space for existing customers that have it. I have had and used for 8-10 years or so. My web site still...
View Article[HSI] Packet loss and Uncorrectables
So lately I've been having lots of signal quality issues. Can anyone shed some light on what's happening? How do my levels look? http://i.imgur.com/Yy0uBLH.png Getting around 20% outbound loss to my TS...
View Article[BHN] Spectrum Roku App BHN Login
Able to access the app on roku today using my BHN username/password
View Article[TWC] FDC RF Quality dropping
L-TWC customer here. I have been noticing for maybe a month (or two) my FDC RF Quality on the STB drops from about 35.7 dB to around 27.1 dB The only way to get it back up is to restart the box (which...
View Article[TWC] Switching to EarthLink... Is my switchover is completed?
I'm an existing TWC HSI user, and chatted with EarthLink on Monday. Everything sounded good, so I told them to go ahead and sign me up. Now it's been about 4 days, and I'm not sure what I should be...
View Article[BHN] Tired of price increases? Why have you *NOT* cut the cord?
There are many posts on this forum about price increases or service decreases. I was wondering, for all those who are tired of that why have you not cut the cord? I have been experimenting with some of...
View ArticleSt Louis speed increases
I haven't read anything about residential speed changes, but that's pretty common. But I was checking business service using my address and there are now three speed packages available: 100/6, 200/7,...
View Article[HSI] IPv6 settings for router
I am new to Charter (Spectrum) and am unsure which settings will enable IPv6. I seem to have the standard 3 choices (as seen in screenshot) Native IPv6 from ISP DHCPv6 with prefix delegation 6in4...
View Article[BHN] Has Direct_support forum been discontinued?
I no longer see a direct support forum now that the Spectrum conversion is operative. BrightHouse had a direct support forum with technicians to review issues reported in that forum. Has...
View Article[BHN] Anyone with any recent experience with Frontier in Tampa
I have about had it with spectrum and their lack of support in correcting my internet problems. I am thinking of leaving but my only choice is Fios on Frontier. But the reviews for frontier seem as...
View Article[HSI] Charter Business HSI possible to add just a second IP?
Can a charter business account have a second IP added for a reasonable fee? The second IP does not need to be static, just a second IP. I have a NAT issue where we have 2 devices are contending for the...
View ArticleRe: [TWC] WFAA channel 8, channel 1200 DFW
WFAA magically returned....but many other channels remain with "This channel will return shortly" message. Tech came out and reported low signals....said it may take a couple of days to get fixed....no...
View Article[HSI] Charter Speed Test
Today I went to do a Charter Speedtest. I had not ran one in a while. When I went to the website, instead of the usual speedtes app loading up, my Chrome browser was met with a warning about...
View ArticleCheck your bills...
Autopay was removed from my account and I was charged a late fee. I've had autopay on for years and the card was valid. Trying to get it corrected now. edit: They removed the late fee immediately
View ArticleWhat MPEG Is Charter Spectrum?
As title says, whats the MPEG quality of there video? 2 or 4? Right now I have DirecTV and I enjoy the picture quality, so I am wondering, is Spectrum better or same, or shall I stick with DirecTV for...
View Article[BHN] Spectrum Roku App BHN Login
Able to access the app on roku today using my BHN username/password
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