4 month Charter Spectrum Internet Customer looking to upgrade
What do you guys suggest I should do (to get my best deal) since my Dish contract is running out, and I was thinking about adding Charter Spectrum TV to my Charter Spectrum Internet service?
View Article[CATV] tried the website "watch live tv" link
but could not watch any live tv, or any on demand. I am logged in. is system down for anyone else?
View Article[Speed Issues] After Spectrum took over Brighthouse, SLOW internet returned!
I fought with Brighthouse throttling internet speeds for years. Finally, they stopped throttling. But now that Spectrum has taken over Brighthouse, the throttling and slow speeds have returned. Here is...
View Article[CATV] HBO GO Access?
I had a question... I can access HBO through my Cablecard and on the charter app but when I try to activate HBO Go on the Roku is says I don't have a subscription. Does Charter lock down HBO Go access?...
View Article[BHN] Resolved - Spectrum LIARS
Hi Everyone, The below topic is now resolved. I have to say Thank You to gigahurtz for your information. I have to say THANK YOU to Jennifer at Corporate for the call and excellent customer service....
View ArticleFirst Customer Service Experience Since Charter Buyout
Eventually it had to happen. I called customer service for the first time since the Charter buyout, and WOW.... just wow. My previous experiences with Brighthouse customer service generally ranged...
View ArticleSpectrum refuses to honor their own pricing
Tried upgrading from extreme to ultimate for an additional $10/month Recieved an email that they needed me to call because they needed additional information. Called and was informed that it would be...
View Article[HSI] Upload Speeds
I have noticed a few of you have posted pictures and getting excited about channel bonding on the upload side. While we do have a few test areas going there is no speed increase in upload yet. However...
View Article[HSI] Port 23 flooding
A couple of days ago I was working on a telnet program, opened up port 23 and noticed massive flooding to that port on my IP address. WHY? It's not on a DDoS level but I get around 3 or 4 connects a...
View Article[TWC] Contemplating what speeds REALLY are available
All of this talk in this forum about 100/10 and 300/20, terms like Ultimate Upgrage, fast, etc. - makes me wonder something. A few months ago, with TWC I accepted a $10 upgrade offer to raise my then...
View Article[HSI] Netgear CM600 Amber Light
I'm in the St. Louis area and I replaced my Motorola SB6141 with a Netgear CM600. Called Charter and had it provisioned in just a few minutes with no problems, in fact my down speeds were immediately...
View Article[BHN] updated BHN/CableWiFi hot spots not working w/Spectrum accounts?
Went to a hot spot and did some more testing and found the following... - "My Services" username/password = can't log into any hot spots / get username/password errors --- no BHN Secure --- no Bright...
View Article[HSI] Questions/Problems with Charter business line 200/7.
Charter business installed in December 2106 with 200/7: Using 3 static IPs with Hitron modem. I have discovered if I use more than 1 port on the back for any device the internet speeds are crawling. If...
View Article[Upgrades] CableCard issue from migration from TWC -> Spectrum
I called to transition to Spectrum TV\Internet yesterday and after talking with 5 different people someone in billing finally got my order processed, but after I hung up I noticed both the tuning...
View Article[TWC] Charter Spectrum Business Internet - New Rates 2016-12-13
I just got an email from my TWC (now Charter Spectrum) sales rep saying new business internet prices are coming tomorrow: $99.99 for 100x10 internet $59.99 for 60x5 internet $19.00 for 5 static IPs...
View Article[BHN] BHN cfl 1 hour line at 'store'
Swapped a DVR and an STB this PM. 1 hour wait line. Got old boxes (all they had on shelf) Sigh.
View ArticleServices Gained (and lost) when switching from TWC to Spectrum?
Guys, Creating this topic for a discussion of when you switched from TWC's plan to Spectrum, what services did you gain and lose? How much less money did you have to pay? Also, was anyone able to drop...
View Article[TWC] Kansas City ? Stuttering picture on CBS channel 3
I’m a Time Warner Cable user before the merge. In the last few days, the picture on the CBS channel 3 stutters. Sometimes it occurs when the image changes no matter what kind of program is being...
View Article[CATV] HDHomeRun Prime, cable card, Samsung TV, DRM
So, before christmas, I purchased an HDHomeRun Prime, got the cable card from Spectrum (ex-TWC), and played around with being able to view channels through that system. It worked well, but I didn't set...
View ArticleWill TWC to Spectrum Billing Information Change?
I am wondering if the change to Spectrum will result in new account numbers, or a different payment address? I pay electronically through my bank, but no automatic payment. So for proper credit I would...
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