I got a letter from Charter saying that as part of the all-digital transition, they will be giving a digital cable box free for 12 months. We currently rent 2 digital cable boxes so I called the Charter rep to take the rent off one of them but he refused. I was reading elsewhere that per FCC rules, they HAVE to provide the free equipment for a period of time.
Can someone clarify? If Charter is giving a box for free, why wouldn't they give it to me?
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