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[Other] Would Charter sell used DVR to existing customer?

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My Motorola DCH 6416 will not record things correctly half the time, when there's over 60% recorded. It shows as if it's recording correctly, but then it won't playback. Gives me the nply code. It's been doing this for several years and I haven't asked that it be replaced, because I don't want to lose what is recorded on it. :) If I did ask that they replace it, would they consider selling me the old box? The price they might want could be more than I would be willing to pay, but I thought I would ask what everyone thinks.

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