Hello,
Just had the Charter Triple Play installed for my grandmother. I helped her set up her Charter Voicemail, and can't seem to figure out a particular area of it.
When setting it up, it seemed to "force" me to record a name and a greeting. I have figured out how to delete the greeting, but not the name.
She wants to set it up where it's a standard default greeting like on most cell phones, where it simply tells the caller that number ###-###-#### is unavailable or something like that.
She would like it to say the phone number rather than her name. BEFORE I set it up for her, this is how it was. It seems that once I logged into it the first time to show her how to check her messages, I can't find any way to get that option back.
Does anyone have any ideas?
Thank you for your help,
Shane
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