[CATV] Calling Charter - don't forget the 1
I had to call Charter service and I used the number on the bill. I forgot to include the "1" in the number and got a message saying it was Magic Jack!! I eventually dialed it correctly and got through...
View Article[Other] Dropping connection issues related to router?
Hi all, I have the business internet package for 60/4. I also pay for the managed router as well, it is the SMC. I am having a issue lately I could use some help with. I have 2 desktops, 2 tablets, 1...
View Article[HSI] Does Charter throttle certain ports?
So I noticed when I was trying to download from my FTP server, I was getting speeds like 1~5kbps. That was on port 21. When I tried port 22 for SFTP, I was maxing the connection out on my download at...
View Article[HSI] SMC modem login
Greetings, Does any one knows how to log into a Charter modem ( +router ) for business ? this is a "new" SMC modem - SMC D3G1604w, and it serves a 192.168.44.n local address. When I am trying to log...
View Article[HSI] Greenville, SC - Charter installing conduit
I have noticed over the last couple months many places around Greenville (Greer, Mauldin specifically) where crews are drilling horizontal conduit. In many places three colors (blue, green, orange I...
View Article[HSI] i'm ready to hate charter
for years i've had charter internet, it's always been good to me but other than downstream channel bonding allowing for ~60 mbps speeds, nothing has changed.. still no upstream bonding, still no native...
View Articlemultiple computers on switch supported with Cisco modem?
Charter's network docs say they support multiple computers on a home network that are connected via a simple Ethernet switch. I have a CISCO DPC3010 cable modem, which had a Windows PC working on it. I...
View ArticleAny news on speed upgrades?
I recall a post from chartertech some time ago stating we would see some increased speeds, particularly on the upload side in Q1 of this year. Anyone heard any chatter on possible upgrades in the mix?
View ArticleCharter's new method of stringing cable
This cable has been on the ground at the rear of my property since mid April. I have called Charter three times about it and apparently there have been three different visits from Charter about it. I'm...
View Article[CATV] better HD-DVR Box
Any news on plans for charter to update their HD-DVR STB. The CISCO units we have now with only Two tuners really suck. should i bit the bullet and upgrade to a Tivo Roamio and CableCard or wait for...
View Article[HSI] Interesting issue with upload speeds - Splitter?
Earlier today I ran a speed test and noticed that my upload speed was very slow (~0.2 Mbps - I'm on the standard Spectrum 60/5 plan). Download speeds were great (65 Mbps). I called to see if there was...
View Article[HSI] Now that USA is out of IPv4 addresses, where's the IPv6?
So, now that allocation has officially run out, when is Charter going to support IPv6 beyond a single 6rd server in St. Louis?
View Article[CATV] HDHomeRun Prime - Tuning adapter not ready
I had a CableCARD and Tuning Adapter installed, and the TA is still trying to lock an upstream channel, according to the HDHR web page menu. Should I contact phone support if it doesn't lock soon? E:...
View Article[Telephone] Mystery Calls/Messages on Charter Phone
We signed up for Charter Internet, TV and Phone but we didn't want the phone and never connected one. The other day I happened to stumble on info for our phone and it said we had a message. It also...
View ArticleAnyone know if the world boxes have been rolled out?
Back in January Charter ans Cisco announced the new boxes. they have a combined dvr and cable modem. They said they would start rolling out this year but all i've seen is the new cloud interface for...
View Article[CATV] Charter.net TV Listings/DVR Programming has Disappeared
Up until the other day I have been using the TV Listing/DVR programming facility. Now I get a Broken Link 404 Error. So, where did that go? Is there a new way to see the listings and see if a...
View Article[Other] Help Getting Charter
Charter didn't bring cable down my street when my neighborhood was built. I'd really like to have cable TV and faster internet. The last time I asked, which was during the recession, Charter said it...
View Article[CATV] Cablecard/Windows Media Center Users
My channel lineups in Media Center are broken today. I believe this is the issue: https://support.microsoft.com/en-us/kb/3078428 Microsoft has switched guide service providers from Zap2it to Rovi and...
View Article[Speed Issues] Erratic Internet Speeds
So I am paying 51.99 for 60mbps on Charter Spectrum, and I've noticed that the internet speeds I get are pretty erratic. I've attached an image of Jdast monitoring it to show you what I mean. I wanted...
View Article[Other] Could Someone Maybe Better Explain Why I Can't Get Charter?
A while back I looked into getting Charter cable internet. Right now we have fixed point wireless, which isn't completely unacceptable, but latency is terrible (500-1000ms ping) and although we pay for...
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