So how long has 'live it with charter' been dead?
I was gonna use points for some free cdmi cables. Oh well.
View ArticleZoom modem died 5350
I had a spare, they said they didn't know whether it was DOCSYS 2 or 3 I have no idea what they are talking about. They provisioned the spare I had. I like to have a spare on hand. They said they...
View Article[CATV] Upstate New York - All-digital information
quote:Charter Communications will complete its move to 100 percent all-digital network this month. And with that completion, customers will be required to have digital equipment for all their TVs....
View ArticleWestern MA All Digital
I haven't heard anything directly from Charter, but I got a notification from my landlord that our bulk account was changing sometime in October due to Charter switching to all digital, so hopefully...
View Article[CATV] Attn Olivette/STL Head End Facilities/Line Techs: ch Drop-outs
I have an ala-carte channel (892) which is experiencing dropouts at fixed intervals(roughly 5secs). Issue occurs on all STBs. I bypassed the inside cabling, ran coax straight from the STB around the...
View Article[HSI] 30/4 connection running at around 6/3 or 3/3 for weeks now
I have attached a current speed test and my modem output below (nothing meaningful in the logs). I understand from time to time speeds vary but if I am paying for 30/4 why are my downloads speeds...
View Article[HSI] no point in upstream channel bonding
according to trusty wikipedia there's a maxium upstream throughput of 27 megabits per second per upstream channel and 38 for downstream channels https://en.wikipedia.org/wiki/DOCSIS#Bandwidth_tables is...
View ArticleWHat is happening at charter?
Saint Louis Area Ultra customer, this started tonight. [att=1]
View Article[HSI] Weather goes form 70s to 40's and poof here goes my speeds.
Well things had been better since the Ubee replaced my SMC on my business account until this week. Now that the cool weather has come in, here come the line issues again. I now have a service call for...
View Article[HSI] Cisco DPC3010
I'm in Chicopee, Ma I went in to upgrade my Motorola 6121 for a 8 channel modem since the Motorola only displayed 4 channels and they handed me a Cisco DPC3010. Is that any good? Is it a newer or older...
View Article[HSI] T3/T4 Timeouts (Monterey Park, CA)
I have been experiencing frequent modem reboot due to T4. I am using a Motorola 6141 previously had a Motorola 6580. I had thought it was a bad modem so I purchased a 6141 yesterday and I continue...
View Article[CATV] Finally full screen guide after digital update
Our digital upgrade happend last night and finally they put a new option in the menu to make the guide full screen. I have a moto dvr and before there was no way to get the guide off 4:3 but I went...
View ArticleWhy don't I get charter in my area
There's a charter communications in my town so why am I unable to get charter in my area?
View ArticleOutage -- Yakima County, Washington State
The Charter Liaison team called me back and said they have a wide area being affected by upstream FEC (IIRC) in the lower Yakima County. I think I recall the area as Zillah, Toppenish and perhaps...
View Article[HSI] Tap Upgrade fails
Model Name: SB6141 Vendor Name: Motorola Firmware Name: SB_KOMODO-1.0.6.8-SCM01-NOSH Boot Version: PSPU-Boot(25CLK) 1.0.12.18m3 Hardware Version: 7.0 Customer owned. So how many Charter techs does it...
View ArticleSignal level change ?
OK, I am curious, why would I be getting these signals now ? I know it is still within spec, but, before we had the power outages, it was 1dbmV, 45dB downstream, and upstream was 36 dBmV. Downstream...
View ArticleETA on 60Mbit.
In Kingsport, TN. Just went all digital on Nov. 4th. ..A month, give or take?
View Article[Other] Website is haywire.....
I always pay my Charter bill online on Charters website. Apparently, Charter has decided to "fix" things. Now you have to make up a new "Charter ID" and password. OK, so I went through all of that and...
View ArticleQuestion about Charter Service
Hi all, this is my first post on this forum, hopefully I am observing the correct posting rules. I recently moved to Alabama outside of Birmingham and the only Broadband service was Charter. I also pay...
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