[HSI] HSI Down in ZIP 30080
Hi guys, Are any of you located in or near zip 30080 in Smyrna, GA and having any HSI issues this morning? My 30/3 connection has been completely down since about 4am EST this morning. I'm getting...
View ArticleLower channels do not look digital
In my area few months ago went all Digital and bunch of HD but the lower channels like CBS, ABC, and NBC look the same all analog where is the Digital they promised? I do get the HD channels but I...
View Article[CATV] Charter's All-Digital continues in Missouri & Southern Illinois
CharterÂ’s All-Digital Train Rolls On MSO Gets Ready To Kiss Analog Good-Bye In Missouri And Southern Illinois By: Jeff Baumgartner of MultiChannel News Source:...
View Article[Upgrades] Charter business vs Residential
I have the residential 30/4 internet package but have noticed that business account users seem to be getting a upgrade in speed. What is the difference between the two accounts? I'm not going to switch...
View Article[HSI] Slow speeds in Tuscaloosa, AL
I have been have extremely slow download speeds in Tuscaloosa, AL for several weeks. Usually at 7:00am, speeds are fine at 30-35Mbps, but then get slower as the day progresses. Right now they are...
View Article[CATV] Can I get Caller ID on my tv in St. louis
Can I get the Caller ID on my TV in Creve Coeur MO? (63146) ? I just tried to use the APP and it said its currently not available.
View Article[Other] No e-mails, live chat, etc.? Non-promotional price lists?
Hello. Is it me or does Charter Communications' web site do not have any e-mail, live chat, and Internet non-promotional prices? Time Warner Cable and Adelphia had them! Thank you in advance. :)
View Article[CATV] Audio Stuttering
For the past couple of months we have been having some audio problems on our DVR. It is like little micro-stutters in the audio. It is weird because it only happens on one channel which is our local...
View Article[HSI] Netflix issues Charter says it's the line Levels ok?
I get horrible netflix streams on multiple devices at my home (235kbps) never HD. I go to my mom's house (like a mile away) get superhd. I call charter and they say its a line problem after doing some...
View Article[HSI] Slowdowns at night
So my internet is unusable at night. Basically my download goes down to 7-8 meg. I don't understand how they say 30 meg and you don't get 30 meg.
View Article[HSI] Slow Speeds During Peak Hours in Birmingham/Hoover AL
Just wanted to see if anyone else in this area would read this and comment. It's actually been going on for a while now, but while my download speed is slow, my ping is fairly stable, which is what...
View Article[HSI] HBO GO and Parental controls
I am having issues getting HBO Go to work on my Android phone or on the web on my computer due to parental controls. I've followed the instructions to the "T" but still get the same messages. I am the...
View Article[Cable] HD DVR's
Does anyone know of a HD DVR that will work with Charter besides the ones they lease. I have an open complaint with the FCC but I still can not get an answer from Charter other than they think TIVO...
View ArticleModem keep losing connection
For the past few weeks, my modem has been losing connection on occasion. Like once a week for a few hours. Today, It's been out most of the day. It will connect, the after a few minutes, like 2...
View Article100/4 speed package
If i decided to upgrade to the 100/4 package would i need a new modem or is the one i got more then fast enough to handle the speed? It's a Cisco 3208 model.
View ArticleAnyone in Riverside county having issues?
Recently the connection at my dad's place in Eastvale has been having a lot of problems where the internet stops working. When this happens rebooting the modem often doesn't help. It will quickly...
View Article[HSI] Speed test on Charter Business 80
Charter Business 80 was installed about 12 hours ago. My test on ultra100 was 35ms ping with 102/5.02 The response time seems better with business. I've tested on several different computers and...
View Article[HSI] Arris Modem
Today I went to Best Buy and purchased an Arris TM722G-CTSIK DOCSIS 3.0 telephony (digital voice) modem. It says Xfninity/Comcast on a red box. I am a Charter customer. Since I had used 2 Arris modems...
View Article[Speed Issues] High pings at night
I have been working with a Charter tech for a week now. I am a tech myself, just not for Charter. Here is the issue. Around 5pm the server I play on battlefield 4 normally has a ping of 50ms. Its...
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