[BHN] E-mail problems (err no such message)
I'm helping someone setup their e-mail account on a client and constantly receiving error message. I have confirmed settings are correct. I am also having issues accessing webmail. Is this another...
View Article[Other] Do Spectrum plans support Brighthouse Echo?
I currently have an old Brighthouse account with Premier, Phone, Lightning 200 as well as Echo for the moca network. I was looking into the spectrum plans to see if I could transfer into a triple play...
View Article[HSI] Since Bright House Networks is now BHN Spectrum.
Since BHN is now spectrum do I need to do anything., To come over to Charter Spectrum? Or will they all merge later on and become Charter Spectrum?, I would like to keep the same internet speed 200mbps...
View Article[CATV] Boomerrang
I see they finally added it to Orlando lineup on 131, but my Tivo with cablecard and of course TA does not get it. Is it really there yet, I have full digital package so should be part of my lineup, is...
View Article[Other] How to keep Bhn triple & add alacart?
How to add a channrl? I want AXSTV . I called & got run around of tiers... but was told a lacart. But got disconnected. Was frustrated... i dont want to loose the edvr 6 tuners nor the 200...
View Article[TWC] MoCA + Time Warner Cable questions
Hello, I'm new to MoCA and Time Warner Cable, and I've tried to read as much as I can regarding MoCA before posting here. I had TWC install a WH DVR system as part of a triple play package. I provided...
View Article[Other] Creating a Moca Network on Charter
Currently I have a Brighthouse plan with Echo & lightning 200. I have installed a Arris TG1682 with 2 access points. Could I create my own Moca network using these and maybe getting a 3rd one for...
View Article[CATV] Poor quality/Pixelated or heavily compressed on some channels
I have recently noticed that on some college football games that the feed gets pixelated or distorted around areas almost as if I was watching a VBR stream. The best place to notice it is if you look...
View Article[TWC] Modem Reboots every 2 week, T4 timeouts
So I'm having a bit of an issue. This past month or so my modem has been rebooting due to T4 timeouts, about once every 2 weeks. Signal levels look good. No splitters or TV service. The drop from the...
View Article[TWC] Ubee Modem no longer shows channels
anyone else in NYC with TWC/ Spectrum notice that when you log in to the Ubee Modem you no longer see the channels on the first page after log in
View Article[TWC] TWC Connections -- Consistently poor every day for months
I have the Ultimate 100 Extreme Internet package in San Antonio, TX. For several months, my ping has soared astronomically during the better part of the day, consistently slowing down between 5-12pm....
View Article[CATV] Cisco DTA 170HD
I have a couple of DTA 170HD digital converter boxes, and one has not been used in a long time (more than a year). When I plug it in, the channel scan completes, and all channels are found, but it says...
View Article[TWC] Spectrum pricing for current customers just plain sucks
I've chatted a few times this week with 3 different customer service agents, and for a triple play, the best they could do for me for the Silver TV package, 60mbps and phone was $185 without taxes and...
View ArticleIs Cable Still Shared?
I am asking for an honest answer. My question is, does Cable (Spectrum) still share nodes like they did in the old days? Example, peak hours, slows to a crawl. Right now I am on 6mbit/768kbps and I...
View Article[BHN] Tech Support?
I used to be able to contact Brighthouse Tech Support on this page. Does this still exist with the move to Charter/Spectrum? I'm having issues all of a sudden with my Tivo and Tuning Adapter.
View Article[BHN] Brighthouse Spectrum Echo issues CFL
Since I was "upgraded" to a Spectrum package over a month ago, my internet access has gone from very reliable to very inconsistent, with the modem needing to be re-booted every few days. The...
View Article[Speed Issues] Trussville\Clay, Al Speed Issues -Past 6PM (Gardendale Hub)
Anyone else in the area having speed issues after 6PM up until Midnight lately? Speed tests (Direct To Modem) max out at around 11mbps. My upload speeds haven't changed and are anywhere from 4 - 5...
View Article[TWC] SB6183 menus gone
I recently got the 6183 Osprey firmware upgrade. After that I could shut off the LEDs. Now when I visit 192.168.100.1 I get the status page and all other menus are gone. Has anyone else seen this? Ive...
View Article[TWC] No Tier 3 Support via Chat?
Last month, I tried to contact TWC's Tier 3 Support on their chat. The agent said that they were currently unavailable on chat but could be contacted on the phone. I thought that was just a one time...
View Article[BHN] Why are the speeds only 60/5 and 300/20 in the Detroit area?
Why are the speeds only 60/5 and 300/20 in the Detroit area? When is 100/10 going to be available like CFL? I just called. Has Charter not upgraded our area yet... BTW how many downstream/upstream...
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