[HSI] GF was on phone with tech support for an hour and they hung up!!
My girlfriend signed up for wireless networking for her parents. The username and password they gave her isnt working. She called up tech support and the first thing they told her was that the system...
View Article[TWC] Charter Spectrum Business Internet - New Rates 2016-12-13
I just got an email from my TWC (now Charter Spectrum) sales rep saying new business internet prices are coming tomorrow: $99.99 for 100x10 internet $59.99 for 60x5 internet $19.00 for 5 static IPs...
View Article[CATV] channel lineup
Has any channels been changed? This is probably part of the fustercluck my parents are going thru. With the service at the new address, they seem to have lost some channels, such as TMC and Discovery...
View Article[BHN] New Charter (Spectrum) pricing expected in CFL - 11/15/16
UPDATED: I know this has been discussed for quite some time, but I spoke with an agent on the phone today and they confirmed the pricing for Central Florida of: 100 Mbps for $59.99 retail ($39.99...
View Article[TWC] Intermittent internet drops at 2 different locations
I have 2 customers, both located in Hudson, OH on TWC/Charter and both are experiencing identical issues, random drops of internet service (page cannot be displayed, brief no internet signal in...
View Article[HSI] ASUS CM-16 modem - does anyone have it?
I have a, now ancient, Motorola SB6120 (Hardware version 1.0). After experiencing my first bout of channel congestion yesterday it's time to look at a 16 channel modem. I was wanting to wait for the...
View Article[HSI] SB6183 latest firmware version Charter is using?
Anyone know? I just put my SB6183 back in service until the SB6190 issue is resolved. Currently my firmware version is SB6183-9.2.0.0-GA-03-29-NOSH Also. Power levels on the downstream channels seem a...
View ArticleInternet seems to be down in mid Michigan
As of 1 a.m. my internet has gone down can't lock onto a signal hoping it's just maintenance. Anybody else in mid Michigan have their internet down? I am Still using Ubee 10c035 modem. On the status...
View Article[TWC] Maine Maxx Rollout
I just got grandma's Time Warner Bill (kept internet going) and I saw on the envelope advertising internet up to 300 Mbps. Has Maxx come to Maine yet. I may move up there later this year or next year....
View ArticleATTENTION Charter Corp - we want upload and we want it now!
Quit screwing around Charter, Get me off this lousy single channel upload kill Comcast has been giving people 20 Mbps for years 4 Mbps is embarrassing. It can't handle a house with lots of people using...
View Article[BHN] Home Security
Any updates on what Spectrum will be doing for/to the existing Bright House Home Security customers?
View ArticleRoku app will be phased on January
A couple of months ago I subscribed to the twc roku streaming service so I could avoid cable boxes fees. Story short Someone from high level told me recently they will start forcing people to rent the...
View Article[TWC] Just a little humor, symmetrical broadband from TWC/Spectrum
I have 5/50 here in Western Ohio, "I know moron midohio, You know who you are" but any ways it is 4.5 degree's Fahrenheit. This is what I get for living in the cold :) [att=1]
View Article300 Mbps w/ Free Installation promos? (Winter Garden, FL)
Hi All! Is anyone aware of any promos for the 300/20 speed tier internet in the Winter Garden, FL area that would allow for free installation (or possibly a discount to the quoted $199 one-time setup...
View ArticleEmail not send on hospital guest network
I had this problem on brighthouse and their Direst Support people found settings for servers, ports, tls etc that allowed me to send email when on foreign nets. Now I am in a hospital (looks like for a...
View Article[Upgrades] More Channels Bonding in Winchester, KY - Upgrade imminent?
My cable went out this morning because a 'power pack' (according to the tech that came out) blew. Anyhow after the signal was restored I took a look at my modem and was surprised to see so many more...
View ArticleTime Warner billing me after I quit
So I finally was able to kick Time Warner to the curb since we got Google Fiber. Do they have a right to bill me for Internet service after I quit? I called (recorded the call) three days before my...
View Article[BHN] Beware Sales/Billing discrepancy
Listen to this disaster, cluster f. I've been a bright house customer since 2004. I called Spectrum's billing department to compare the cost of the new spectrum packages vs the bright house package I...
View Article[Speed Issues] High ping in games, speedtest decreased in evenings
So, I've been having a lot of problems with my internet in the evenings for the past few months. Every night it's the same issue, around 7:30-8:00pm I've been having high latency to various games(LoL,...
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