I have basic cable and hsi through charter. I live in a building with 4 apartments. There was a charter guy here today at one of my neighbors, and my cable went off while he was working. When I turned the TV back on later, I realized that I now have basic & expanded channels. So whatever the guy did next door, he also removed the trap for my apt...?
So, I called Charter and explained this situation, since I don't want to be a cable thief. The person I spoke to said "you're not being charged for expanded, so don't worry about it". So... they don't care that I'm getting a whole bunch of channels that I'm not paying for? I was finally told they'd be back next week to put another trap in for basic cable. I think it's a little odd that they seemed so annoyed by this situation that is completely their fault. I also do not want to be charged a 2nd time for the trap. I guess I should have just enjoyed free channels?!
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