i moved from chicago to rural tennessee smoky mountain area 6 months ago, and the internet performance is ok at best in the new location. most of the time performance, its acceptable, but on occasion everything comes to a crawl. requesting webpages sometimes takes a long time, speed tests are alway consistent at around 60 to 68 up and 4 to 6 down, but when the issues are popping up,and i run a speedtest,it always seems to fluctuating all over the place during the upload part of the test while taking a long time to complete, but i get the same speed results. (yes i have removed my home network from the equation while doing some of the tests). well its to the point that its annoying with the slow performance and id like to see if i can get them to do something.i did look into the connection and surprisingly, for a rural area i have 16 bonded channels, but only 1 channel is bonded for the upstream. back in chicago on wide open west i had 4 upstream channels, and when i had comcast (what an awful company) after they finally upgraded out neighborhood, i had 3 upstream channels. since i have no formal training my knowledge is limited on what can be the issue. that's where everything seems to hang is when requesting a new webpage , and it seems to be during peak times when im assuming the whole neighborhood on the internet. i have posted a screenshot of the modem page. just curious if 1 upload channel is normal for a rural area before i call and cry about this and my ever increasing bill.
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