UPDATED:
I know this has been discussed for quite some time, but I spoke with an agent on the phone today and they confirmed the pricing for Central Florida of:
100 Mbps for $59.99 retail ($39.99 promo)
300 Mbps for $99.99 retail ($79.99 promo)
There's lots of conflicting information right now. It seems Brighthouse/Charter hasn't done a great job training their employees on this merger (surprise!).
Here's some of the conflicting information being received:
Central Florida will have a 60 Mbps and a 300 Mbps package (no 100 Mbps).
There is an activation fee of $199.99 when switching to the 300 Mbps package regardless of whether you have a customer owned modem or require a modem.
UPDATE (11/20/2016):
To anyone getting the run around from customer service, I strongly encourage you to submit a request to the Office of the President. Someone will call you back very quickly to discuss the issue and get you squared away.
Link: https://brighthouse.com/support/contact/contact-president.html
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