Hi, I just moved here and I have a problem with slow speeds, high ping and even packet loss! But it's only at night 6pm - 12am. Here are some of my tests. Modem is Cisco DPC3008. I have power cycled. Windows 7, no viruses. San Gabriel, CA 91775
Any help is appreciated!
Line Quality:
http://www.dslreports.com/pingtest/a5b8584957c5/3076253
http://www.dslreports.com/pingtest/676874589694/3076265
Signal Levels:
http://i.imgur.com/hKCMtr6.png
Speed test (advertised speed is 30mb down, and I do get 30+ during AM time).
http://www.speedtest.net/my-result/2915907475
http://www.speedtest.net/my-result/2916005936
Tracing route to www.dslreports.com [64.91.255.98]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms Cisco03536 [192.168.1.1]
2 21 ms 8 ms 53 ms 10.81.80.1
3 287 ms 21 ms 24 ms dtr01psdnca-tge-0-1-1-0.psdn.ca.charter.com [96.34.97.40]
4 150 ms 143 ms 184 ms crr01mtpkca-tge-0-5-0-2.mtpk.ca.charter.com [96.34.99.151]
5 59 ms 131 ms 23 ms crr02mtpkca-bue-100.mtpk.ca.charter.com [96.34.99.235]
6 123 ms 39 ms * bbr01mtpkca-bue-3.mtpk.ca.charter.com [96.34.2.26]
7 45 ms 49 ms 29 ms prr01lsanca-bue-2.lsan.ca.charter.com [96.34.3.5]
8 136 ms 152 ms 57 ms 96-34-156-6.static.unas.mo.charter.com [96.34.156.6]
9 63 ms 17 ms 140 ms pos-0-8-0-0-cr01.losangeles.ca.ibone.comcast.net [68.86.86.61]
10 60 ms 39 ms 295 ms 68.86.89.221
11 293 ms 231 ms 115 ms he-0-6-0-0-cr01.denverqwest.co.ibone.comcast.net [68.86.89.122]
12 57 ms 83 ms 67 ms he-3-12-0-0-cr01.denver.co.ibone.comcast.net [68.86.89.33]
13 71 ms 83 ms 127 ms he-5-14-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.85.117]
14 113 ms 76 ms 138 ms be-17-pe03.350ecermak.il.ibone.comcast.net [68.86.82.222]
15 108 ms 167 ms 101 ms 66.208.216.86
16 129 ms 81 ms 102 ms lw-dc2-core6-te9-2.rtr.liquidweb.com [209.59.157.226]
17 77 ms 139 ms 147 ms lw-dc3-dist15.rtr.liquidweb.com [69.167.128.205]
18 77 ms 95 ms 83 ms www.dslreports.com [64.91.255.98]
Trace complete.
Tracing route to www.google.com [74.125.239.18]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms Cisco03536 [192.168.1.1]
2 413 ms 127 ms 18 ms 10.81.80.1
3 21 ms 60 ms 37 ms dtr01psdnca-tge-0-1-1-0.psdn.ca.charter.com [96.34.97.40]
4 86 ms 134 ms 110 ms crr01mtpkca-tge-0-1-0-6.mtpk.ca.charter.com [96.34.96.40]
5 53 ms 24 ms 215 ms crr02mtpkca-bue-100.mtpk.ca.charter.com [96.34.99.235]
6 56 ms 200 ms 95 ms bbr01mtpkca-bue-3.mtpk.ca.charter.com [96.34.2.26]
7 17 ms 20 ms 64 ms prr01lsanca-bue-2.lsan.ca.charter.com [96.34.3.5]
8 118 ms 43 ms 26 ms 74.125.51.245
9 118 ms 28 ms 71 ms 216.239.46.40
10 33 ms 25 ms 57 ms 216.239.43.148
11 240 ms 16 ms 164 ms lax04s09-in-f18.1e100.net [74.125.239.18]
Trace complete.
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