I've had Charter Spectrum here in Madison for a couple of weeks now. I love to play Rocket League in the evenings, but I haven't been able to do so ever since moving here. The connection is as solid as can be all day long, *except* for the hours of about 7pm to midnight. I'm attaching a couple of graphs. The first is to Rocket League's servers, and the second shows simultaneous pings to many targets, to rule out the servers getting busy in the evenings.
It's incredibly predictable, sometime around 7 or 8 in the evening, the connection becomes totally unusable for gaming. My PC is wired into the router. My wife and son who are watching Netflix/YouTube don't notice, because latency doesn't hurt them. But I can't play at all. Here's what I and Charter have done so far:
- Tech replaced outside box wiring
- Tech replaced modem with a different brand
- Power cycled all equipment countless times
- Got everyone else off the network
- Plugged my PC directly into the modem, taking the router out of the equation
- Turned off my PC and ran the ping test from another computer
None of this has had the slightest effect. I suspect that it's network congestion. What else can I try, and how can I continue to push this with Charter? Every time I ask anything about network congestion, they deflect to my modem and wiring, it's all they want to discuss.
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