1. For several weeks I have not been able to reliably send messages with picture attachments in WEB BASED email. Outgoing WEB BASED email, without attachments, go just fine. All incoming email, with attachments, is just fine.
2. I have a X64 PC laptop running Windows 8.1. Im using Internet Explorer 11. Im using Wi-Fi.
3. This is a problem in both the Desktop version of Internet Explorer and the PC Metro version of Internet Explorer.
4. My Java, Adobe Flash and Adobe Shockwave are up to date. My windows updates are current.
5. When I try to send a message with a picture attachment, the email page shows the sending icon spinning for several minutes (like 5 minutes). Then I usually get an error: Error reading attachment.
6. Sometimes, the recipient gets the message 10 minutes later, even though I got the error message. Those few messages that are received never show up in my sent box.
7. I have a friend with whom I shared my username and password. When he goes on WEB BASED Charter email as me, he can send messages with picture attachments, just fine.
8. Sometimes I also get, this page cannot be displayed after logging in to web email.
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